Veterinary Operations Manager

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Lead with Heart. Drive Change. Make a Difference.
Manly West, Brisbane | Full-Time or Part-Time | Competitive six-figure salary based on level of experience | Join a Purpose-Driven Team

About Us

At Manly Road 24hr Veterinary Hospital, we do more than treat pets—we care for families. Nestled in the vibrant bayside suburb of Manly West, we are a privately owned, mixed practice with a team of 100+ passionate professionals. We offer a full spectrum of veterinary services including general practice, surgery, ophthalmology, dentistry, orthopaedics, diagnostic imaging, and emergency care—all under one roof.

We take pride in our strong values, inclusive culture, and dedication to continuous improvement in patient care and team development.

The Opportunity

We're on the lookout for a Veterinary Operations Manager who thrives in a fast-paced, people-first environment. Whether you're seeking full-time or part-time, this is your chance to step into a leadership role that truly matters.

Reporting to the Practice Principals and General Manager, you'll play a pivotal part in the daily rhythm of the hospital—leading with empathy, acting with purpose, and working closely with a collaborative management team to keep operations running smoothly and teams feeling supported.

Your Key Responsibilities

Lead the Floor – Oversee day-to-day workflows, manage the appointment diary, support team coordination, handle client concerns, and keep stock and supplies running like clockwork.
Empower Our People – Manage rosters, assist with recruitment, guide performance conversations, organise training, and celebrate wins.
Drive Change – Spot opportunities to streamline operations, lead improvement projects, and enhance both patient and staff experiences.

What We're Looking For

You're a natural leader with a knack for building trust, inspiring teams, and making things happen. You love animals—but even more, you love creating a workplace where people feel valued, seen, and supported.

To thrive in this role, you'll bring:

Leadership or supervisory experience in the veterinary or healthcare industry

Strong organisation and problem-solving skills

A proactive, solutions-focused mindset

Excellent communication and people skills

A hands-on, "let's do this" attitude

Veterinary qualifications (nursing, tech, or science) – highly regarded but not essential

Why Join Us?

Tailored leadership mentoring from experienced professionals

Access to ongoing professional development and CPD support

A genuine team environment where your voice matters

Regular team events and staff appreciation activities

The chance to work in a veterinary practice that blends clinical excellence with heartfelt care

Competitive six-figure salary based on level of experience

Ready to Make an Impact?

If you're ready to bring energy, leadership, and heart to a role that offers meaningful responsibility and real career growth, we'd love to hear from you.

Salary, number of applicants, skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia? How many years' experience do you have as an operations manager? Do you have management experience in the healthcare services industry? Have you completed a qualification in veterinary science? What's your expected annual base salary? How much notice are you required to give your current employer? How many years' experience do you have as a Veterinary Nurse Team Leader? Have you completed a qualification in veterinary nursing?

Your Manly Road Veterinary Hospital is a 24-hour veterinary hospital, fully equipped to handle emergencies at any time, and your local clinic for vaccinations, desexing, and health care needs.

Established in 1987 by Dr. Christine Kidd BVSc and Dr. Pauline Gaven BVSc, we have been serving Wynnum, Manly, and Brisbane for over 30 years.

Source: Extracted from the company's website.

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What can I earn as an Operations Manager?

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