Medical reception General Practice
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Wellcare Medical Centre Kingston – Kingston QLD
Senior Medical Receptionist / 2IC – GP & Skin Clinic (Brisbane South)
We are seeking an experienced Senior Medical Receptionist / 2IC to join our busy and growing GP & Skin Clinic in Brisbane South. This is an excellent opportunity for a highly capable professional ready to step into a leadership support role and assist in the day-to-day operations of a dynamic medical practice.
For candidates with strong leadership experience, a competitive salary package is available.
About Us
Wellcare Medical Centre Kingston is a leading provider of comprehensive healthcare services in the Kingston region. Our clinic has been operating for 11 years and supported by a dedicated and experienced team, including:
- 9 Full-Time GPs
- 2 GP Registrars
- 2 Full-Time Nurses
- Full Time Practice manager and 3 Receptions
- Dietitian & Diabetic Educator
We offer a wide range of services, including:
- Full-spectrum general practice & allied health services
- Skin cancer & dermatology treatments (including cosmetic injections)
- Women’s health (pregnancy care, IUD & hormonal implants)
- Advanced procedures (vasectomies, circumcisions)
- Iron infusions
About the Role
As Senior Medical Receptionist / 2IC, you will play a key role in supporting the Practice Manager and ensuring smooth daily operations. You will lead by example, helping deliver high-quality, efficient, and patient-focused service.
Key Responsibilities
- Manage appointment bookings for GPs and allied health professionals
- Support practice growth through effective scheduling and patient flow
- Assist with accreditation processes and compliance requirements
- Oversee Medicare, DVA, WorkCover, and private billing processes
- Communicate effectively with the Practice Manager and wider team
- Support administrative operations and ensure tasks are completed efficiently
- Utilise systems such as Cubiko and PENCAT (highly regarded)
Essential Criteria
- Previous experience in general practice (essential)
- Proficiency in Best Practice software (Essential)
- Strong knowledge of Medicare, billing, rejections, and private health claims
- Excellent teamwork and communication skills
- Understanding of accreditation standards and processes
- Strong organizational skills and business acumen
- Experience implementing policies and procedures
Experience with Cubiko, PENCAT, or similar benchmarking tools is highly desirable.
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