Data Analyst

4 weeks ago

Melbourne, Victoria, Australia Coles Group Full time
Data Analyst - Campaign Performance - Hawthorn East

Join to apply for the Data Analyst - Campaign Performance - Hawthorn East role at Coles Group

We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.

About The Team

Our Coles Liquor team work across three leading brands (Liquorland, First Choice Liquor Market and Vintage Cellars), each with their own unique offering and customer base. With a network of more than 930 stores and ultra-convenient online sites, delivering on our commitment to provide accessible drink solutions for every occasion.

About The Role

As a Data Analyst – Campaign Performance, you will contribute to the loyalty and personalisation strategy for Liquorland. You will be responsible for the analysis of loyalty data on large-scale projects and campaigns to better understand how Liquor can improve performance across Flybuys and CRM.

You'll also

  • Contribute to the development of use cases for personalising member data in the Flybuys channel
  • Measure and communicate the effectiveness of marketing, advertising, initiatives, and communications programs
  • Have input on workload prioritisation, with an informed view of the relative value of each analytics request
  • Translate complex mathematical techniques into consumable and commercial concepts, with a focus on promoting value
  • Participate in planning with key stakeholders to create a joined-up vision and deliverables
  • Cultivate relationships across internal teams and with the partners, at all levels as required
About You And Your Skills

We're looking for an open-minded, collaborative attitude – someone who thrives in a fast-paced, evolving environment and enjoys working closely with others. Importantly, you're a strong insights analyst who can hit the ground running and bring a commercial mindset to data. You'll have proven experience in campaign performance measurement and reporting, ideally in a loyalty environment.

You'll also have

  • Experience working with large volumes of transactional / customer data and creating meaningful reporting
  • Great influencing and storytelling skills to articulate complex analysis in a simplified way
  • Strong commercial acumen as well as excellent attention to detail and accuracy
  • Tertiary qualified in Business, Mathematics or Science disciplines
  • Experience automating legacy reports, with use cases that demonstrate efficiency gains and measurable benefits
  • Technical skills with the following will be highly desirable: Oracle SQL, Snowflake, R, BI experience (Power BI, Tableau, MicroStrategy)
What's in it for you?
  • Flexible working options. We actively encourage a positive work-life balance and provide hybrid working options.
  • Office perks including gym facility, free parking, BBQ area, mini-Coles supermarket, fooderie hub to sample new products, school holiday program and more.
  • Discounts: 5% discount all year on supermarket and liquor purchases, with additional double discounts (10%) at various times; exclusive hotdeals for team members.
  • Reward through recognition: digital platform 'mythanks' with points redeemable in the online shop for gifts and e-gift cards.
  • Opportunities for learning and development with career development programs and job-specific training.
  • Paid parental leave for permanent team members to support work-life balance.
  • Investment in your future: annual team member share plan with pre-tax salary sacrifice options to purchase Coles Group shares.
About The Recruitment Process

We're committed to building a gender-equitable, diverse, inclusive and welcoming culture. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. We're happy to adjust our recruitment process to support candidates with disability. For further information and contact details visit the Our Recruitment Process section of our careers site or email

Job ID 164411

Employment Type: Full time

Job Details
  • Seniority level: Associate
  • Employment type: Full-time
  • Job function: Information Technology
  • Industries: Retail

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