Food & Beverage Attendant (Casual) | InterContinental Sanctuary Cove Resort

As part of the world's largest family of luxury hotels, we take immense pride in being true ambassadors of the InterContinental brand. With decades of global expertise and deep local knowledge, we're passionate about delivering luxury experiences that transcend borders and celebrate cultural richness. InterContinental Sanctuary Cove Resort holds a special place in our story, as Australia's first InterContinental Resort. Inspired by the elegance of a classic Queensland estate, the resort is set among the lush surroundings of Sanctuary Cove, offering a unique blend of sophistication, serenity, and connection to nature. We're proudly part of IHG Hotels & Resorts, a global hospitality company with more than 6,600 hotels in over 100 countries. With brands ranging from luxury to essentials, IHG is committed to delivering True Hospitality for Good—making guests feel welcome, cared for, recognised, and respected, wherever they are in the world.

Join us at InterContinental Sanctuary Cove Resort as a Food & Beverage Attendant (Casual), where you'll create memorable dining experiences across our restaurants, bars, and banquets with warm service, attention to detail, and a passion for hospitality.

Your day-to-day

We're seeking a Casual Food & Beverage Attendant to join the team at InterContinental Sanctuary Cove Resort, bringing the InterContinental Life to every guest across our restaurants, bars, event spaces, and the Country Club. Reporting to our Food & Beverage Team Leaders and Supervisors, you'll be at the heart of our hospitality — greeting guests with a warm welcome, offering tailored food and beverage recommendations, and ensuring every moment of service is seamless. Whether it's a leisurely lunch by the marina, a romantic fine dining experience, or an elegant banquet in one of our event spaces, you'll help create experiences that are as memorable as they are delicious. This role offers variety and excitement, with opportunities to work across multiple venues and service styles — from casual a la carte to refined fine dining and large-scale event service. If you have a passion for people, an eye for detail, and a love for delivering outstanding guest experiences, we'd love to welcome you to our team.

• Exceptional customer service skills, ideally gained in a luxury resort or elevated dining environment.
• Ideally, at least six months' experience in a large food and beverage operation.
• A genuine passion for creating dining experiences that exceed guest expectations, with the ability to recommend beverages and other offerings that pair perfectly with our menus.
• Strong multitasking skills, with experience in table service, a la carte dining, cleaning, and supporting multiple outlets as needed.
• An eye for detail, an enthusiastic and approachable nature, and the motivation to take ownership in delivering unique guest experiences.
• A current Queensland Responsible Service of Alcohol (RSA) Certificate.
• A friendly persona and professional communication skills, with the ability to interact positively with guests, colleagues, and third parties, reflecting the highest standards of our hotel, brand, and company.
• Neat and professional personal presentation.
• Flexibility to work a variety of shifts — including evenings, late nights, weekends, and public holidays — across a seven-day roster.
• A current Australian driver's licence and Australian working rights.
• Secondary education or equivalent.

Step into our extraordinary world—where you're encouraged to be yourself, share your ideas, and thrive as part of a supportive, inspiring team. At InterContinental Sanctuary Cove Resort, we celebrate individuality while nurturing personal and professional growth.

• Global accommodation and dining discounts at IHG Hotels & Resorts
• Lifelong learning and development programs to support your career journey
• Career milestone celebrations to recognise your achievements
• Transferable entitlements as you grow your career across IHG
• Access to exclusive retail discounts through our perks platform

We are proud to be IHG, and we know you will be too. Visit http://careers.ihg.com/ to find out more about us.

To find out more about InterContinental Sanctuary Cove Resort, visit - https://www.sanctuarycove.intercontinental.com

Follow us on Instagram and Facebook - @intercontinentalsanctuarycove

Follow us on LinkedIn- https://www.linkedin.com/company/intercontinental-sanctuary-cove-resort/

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.