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Assistant Store Manager, Cairns and Smithfield

4 weeks ago

Brisbane, Queensland, Australia Singtel Optus Pty Limited Full time
Assistant Store Manager, Cairns and Smithfield

Join us to apply for the Assistant Store Manager, Cairns and Smithfield role at Optus.

Overview

Optus is more than just a telco – we're a passionate team defining future service excellence. Join our community of over 6,000 people committed to delivering extraordinary customer experiences. We value collaboration, support, flexibility, and a positive outlook.

About the Role

We are seeking a proactive Assistant Store Manager to lead our Cairns and Smithfield teams, creating memorable customer experiences and supporting store performance.

Key Responsibilities
  1. Team Leadership: Lead, coach, and inspire your team to achieve their best.
  2. Store Operations: Manage daily store activities, ensuring a welcoming environment filled with positive energy.
  3. Customer Service: Resolve inquiries patiently and effectively, leaving customers satisfied.
  4. Training & Development: Support onboarding and ongoing development of team members.
Ideal Candidate
  • Experienced in retail with innovative practices.
  • Exceptional customer service skills.
  • Strong problem-solving abilities and sound decision-making.
  • Results-oriented, charismatic, and collaborative.
Benefits
  • Competitive salary: $80,000 total cash (including Super & commissions).
  • Monthly credit of $80 and discounts on Optus products and retail partners.
  • Access to benefits at over 400 retailers including Iconic, Sephora, Myer, and Ticketek.
  • Opportunities for professional development through industry micro-credentials.
  • Inclusive environment with diversity initiatives and support services.
  • Flexible working arrangements.
Additional Information

We encourage applications even if you don't meet 100% of the criteria. Diversity and inclusion are core to our values. For accessibility support during the recruitment process, contact AccessibleRecruitment@optus.com.au or call 1800 309 170.

Job Details
  • Seniority Level: Mid-Senior level
  • Employment Type: Full-time
  • Job Function: Sales and Business Development
  • Industry: Telecommunications
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