Service Engineer

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Responsibilities

• Responsible for the installation, commissioning or guidance of products in the corresponding region, organize technical training, maintenance and upgrade (including inverter, data collector and management system)
• Timely shut down the on-site service processing of inverter and management system after-sale problems;
• Responsible for drafting and reviewing technical agreement, providing project technical data, drafting and reviewing technical tender.
• Collect and study the mid-term and long-term needs of customers, and provide demand input for the company's product planning and development, And participate in the review of product development process.
• Responsible for PV inverter products international market interaction, information collection and analysis, responsible for international market demand customer technical support and question-and-answer.
• Engage in customer relationship development, project operation and business negotiation, assist sales to achieve the sales targets of inverter products and solutions.

Qualifications

• Associate Bachelor degree or above, engineering (automation, electrical, computer, mechanical, etc.) background
• Experience in electrical equipment, software and hardware delivery and maintenance services
• Former Working experience in PV or inverter field, with electrical related certificate
• Strong English ability, can be used as a working language, and can adapt to long-term business trips
• Have a strong sense of customer service, be able to handle customer inquiries and complaints, and have strong coordination skills

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Renewable Energy Equipment Manufacturing

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