National Educator, Lancôme

4 weeks ago

Melbourne, Victoria, Australia L'Oréal Full time
Overview

Join to apply for the National Educator, Lancôme role at L'Oréal.

Responsibilities
  • Delivering Training & Education: Provide in-depth training and education to Lancôme beauty professionals on our brand products and services, both face-to-face and online.
  • Facilitating Service Academy Programs (SRA): Lead & execute in-class learning and group activities to boost learning for Lancôme Academy programs, ensuring participants leave inspired and equipped with expert knowledge.
  • Leading & Managing Service and Beauty Tech: Lead Lancôme's services and beauty tech to ensure we deliver our CXE (consumer experience) deliverables.
  • Collaborating with Business Partners: Work closely with a Lancôme Business Partner to drive consumer connection and promote sales through service excellence within the beauty network.
  • Coaching: Collaborate with the REM team by analysing and creating coaching plans to be executed through the CM driven by the REMs and led by Education. Lead by example in-store coaching.
  • Promoting Education Programs: Assess skills and development needs of Beauty Professionals based on CXE, NPS, BT & sales results to create/adjust & integrate targeted learning content. Assign and promote Lancôme education programs and seminars to enhance skills and knowledge according to needs.
  • One Retail eLearning and Social BA Community: Engage the Lancôme BA Community through social posts, inspiring and updating news including upcoming training events.
  • Collaborate with the Education & BA Community Executive on driving eLearning completion and social chat engagement across the Lancôme BA Community team.
You'll Thrive In This Role If You Have
  • A results-driven attitude and a passion for educating and coaching.
  • Excellent written and verbal communication skills to engage and inspire.
  • A vibrant and engaging personality with a strong drive to succeed.
  • Strong attention to detail to ensure flawless execution of education programs.
  • Previous technical experience in beauty products (preferably skincare) is highly desirable.
  • Business acumen in understanding and delivering business KPIs and results and creating learning plans accordingly.
  • Previous experience within retail is highly desirable.
  • A current and valid Australian driver's license.
  • Flexibility to travel across Victoria and nationally as required.
What's In It For You
  • Profit share, Life Insurance, and Income Protection to support your financial well-being.
  • Corporate & Staff Discounts and an annual product allowance to enjoy our brands.
  • Excellent commission earning potential on a monthly basis.
  • Learning weeks to continuously grow and develop your skills.
Who We Are

In the L'Oréal Luxe Division we create the very best of luxury beauty. Our Division has an unrivalled portfolio of aspirational brands such as Yves Saint Laurent, Kiehl's, Aesop, Lancôme, Prada, and Urban Decay, supported by an incredibly talented team of experts.

About L'Oréal Groupe, Australia And New Zealand

The LOréal Groupe in Australia & New Zealand supports flexible work arrangements and accessibility in recruitment. If you require adjustments or accommodations, please email corpanz.accessibility@loreal.com. We are an equal opportunity employer and encourage applications from all backgrounds. We are an Employer of Choice for Gender Equality (WGEA) and a Family Friendly Workplace.

L'Oréal acknowledges the Traditional Owners & Custodians of the lands on which we work and pays respects to Elders past, present and emerging.

Notes

This posting reflects the current opening and additional details may be provided during the interview process.


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