Business Support Officer

4 days ago

Bendigo, Victoria, Australia State of Victoria Full time
  • Job Function: Administration / Secretarial
  • Work Type: Ongoing - Part Time
About this role
  • Part Time Ongoing (19 hrs a week 0.5FTE)

Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?

We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week. With over 51,000 volunteers, CFA strives to be an organisation of choice for volunteers and employees. We embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.

To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page.

About the Role

The CFA has a part-time ongoing opportunity for a Business Support Officer to join the Fire Risk Research & Community Preparedness Team. You will have accurate and demonstrated skill sets and be capable of working independently and proactively to provide effective, efficient, and comprehensive administrative support and coordination.

This is a part-time 0.5FTE (19 hr week) ongoing opportunity based at our regional HQ in Bendigo.

Key responsibilities of the role will include the following:

  • Efficient Administration: Ensure effective management of administrative functions, prioritising tasks for management and staff.
  • Client Liaison: Act as the first point of contact, maintaining professionalism, confidentiality, and diplomacy.
  • Document Management: Oversee reports and documentation, ensuring proper retention and accessibility within record systems.
  • Document Preparation: Prepare correspondence, presentations, reports, and briefing notes, including research and data analysis.
  • Networking: Build and maintain effective relationships with internal and external stakeholders.
  • Diary & Travel Management: Coordinate schedules, meetings, appointments, and travel for managers and staff.
  • Meeting Support: Provide secretarial services, including agenda preparation, minute-taking, and follow-ups on action items.
  • Financial Tasks: Handle basic financial transactions, including purchase orders, ensuring compliance with organisational standards.
  • System Improvement: Develop and enhance local processes and systems to optimise efficiency.

About You

Our ideal candidate will be able to demonstrate the following:

  • Relevant senior administration experience within a large and/or complex organisation.
  • Excellent communication and interpersonal skills, with demonstrated ability to develop and maintain strong and cooperative relationships with internal and external stakeholders.
  • Superior organisational and time-management skills with an ability to manage and coordinate a range of office functions and projects.
  • Ability to work proactively, with minimal supervision and direction and as part of a team.
  • Ability to source and analyse information to develop professional documents and reports.
  • Exceptional computer literacy skills particularly in Microsoft Office.
  • Demonstrated ability to initiate and manage business improvements.

Why choose CFA

  • Meaningful Purpose: Your contribution truly makes a difference.
  • Work-Life Balance: Paid parental leave, generous leave provisions.
  • Growth Opportunities: Learning and development.
  • Flexibility: Hybrid work options with flexible work arrangements.
  • Discounts: Emergency Memberlink discounts on various services.
  • Wellbeing Focus: Healthy for Life programs, flu vaccinations.
  • Member Assistance Program: Access support across 8 service pathways.

Your Application

Click the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.

When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes, and skills required for the position.

Pre-employment Checks

Offers of employment will only be made to candidates who:

  • Successfully complete Reference Checks, a National Police History Check, Working Rights Check, and hold a valid Working with Children Check.

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities, and culturally and linguistically diverse people are encouraged to apply.

Applications close: 11:59pm 12th February 2025

If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email recruitment@cfa.vic.gov.au

The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation, and appointment and to report on anonymised key metrics (e.g., diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact recruitment@cfa.vic.gov.au

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