Youth Outreach Street Worker

3 weeks ago

Brisbane, Queensland, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Full time

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Job Type: Permanent - Full Time

Location: Brisbane

Job Category: Community Services and Development

About ATSICHS Brisbane

ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and community in our commitment to create a flourishing future and lasting for them and their families.

ATSICHS Brisbane is a member of the Institute for Urban Indigenous Health (IUIH).

See more at our website - www.atsichsbrisbane.org.au

Job Description

About the Role

Effectively identify the needs of young people in delivering targeted and goal driven supports that focuses on their genuine needs and aspirations. The Outreach workers effectively divert young people from becoming involved in the criminal justice system by providing evening transport from the Brisbane CSB and Logan areas where young people are meeting, to a place of safety: most often home with parents or other family members. This ongoing contact with often the same young people allows us to link them into case management services to address whatever they identify they would like help within their life. The Outreach Street Worker directly assists young people during outreach coordination to access a coordinated wrap-around suite of services with the aim to achieve behavioural changes and engagement with ATSICHS Youth Case Managers. The Outreach Street Workers respond to the coordination on shift of the Outreach Team Leader.

Duties

Effectively engage young people on the streets. Turn initial 'service offerings', including transport offerings, into consent by delivering motivational interviewing and positive reinforcement practice interventions.
Be upfront in explaining the rights and boundaries of the ATSICHS Outreach Program, client rights, worker responsibilities, mandatory reporting requirements, and complaints processes.
Complete immediate scan and safety assessments of young people, particularly where risk is present, or danger to young person or workers.
Prior to transporting young people, complete an initial 'Client Safety Screening Assessment' with clients to determine client risk and immediate critical needs.
Lead tough conversations with young people, outlining non-negotiables and establishing strong behavioural boundaries. Lead tough conversations in a firm and fair manner, ensuring respect is maintained.
Lead and manage the interactions of young people in groups, by keen observation and engagement skills, that utilise an understanding of group dynamics and employ conflict reduction interventions by stepping-in and preventing conflict and harm of young people in public spaces.
Provide transports to a place of safety for all young people, after crisis management and safety planning in completed. Ensure contact has been made to caregivers or legal guardians prior to transport for all minors.
Liaise with the Child Safety After Hours Team in supporting any vulnerable young people that require transport to a place of safety.
Maintain accurate and detailed case notes of all client interactions, ensuring case notes are written and logged.
Ensure clients complete the 'Have You Say' client feedback to make continuous improvements to your practice and approach with clients.

Culture

You will be a part of unique and supportive culture where every team member is treated and valued as an individual.

Benefits

Starting salary of $75,030 per annum (depending on qualifications and experience).
Permanent full-time position.
12% Super + Not for Profit Salary Packaging (Increases your take home pay).
Supportive and collaborative team of dedicated professionals.
9-day fortnight.

Desired Skills And Experience

COVID-19 Requirements

Immunisation history showing you have received two doses of a Covid 19 vaccine is encouraged.

Required

No required experience or qualifications, however a commitment to complete a Diploma (funded by ATSICHS) while working.
Sound engagement skills of volatile young people, including the ability to de-escalate crisis in a calm manner.
Demonstrated ability to understand and apply social work theoretical frameworks of practice, aligned with ATSICHS values.
Ability to deliver client interventions that build client motivation, insight and acceptance, self-awareness, decision making (agency), and sustainable behaviour change.
Ability to proactively engage with/develop strong working relationships with external stakeholders, particularly Queensland Police Service and Child Safety After-Hours team.
Ability to identify young people to internal ATSICHS programs and services to activate wrap-around care for clients, trading-off and negotiating resources across the organisation and between other teams to achieve client impact.

Additional Requirements

National Police Certificate.
Current Working with Children's Card (Blue Card) or be eligible to apply.
Evidence of work rights.
Travel to work in the community on regular basis.

How To Apply

If this sounds like you, please submit your application by following the links on the recruitment page. Application will be assessed with interviews being conducted as they are received so do not delay in applying.

Only successful applicants will be contacted.Seniority level

Seniority levelEntry level

Employment type

Employment typeFull-time

Job function

Job functionOther
IndustriesHospitals and Health Care

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