Sales Applications Support Analyst II

7 days ago


Brisbane, Queensland, Australia Waters Corporation Full time
Overview

Interested in joining our Applications team? Do you enjoy traveling and networking with customers? TA Instruments Applications Organization is comprised of highly skilled, motivated, and customer-focused professionals that are technical experts on TA's product lines. As an Applications Scientist, you'll join a team of specialists that are committed to ensuring TA's world-renowned support for our customers who utilize our analytical instrumentation. In this role, you'll have the opportunity to work with multiple disciplines including Sales, Service, Product Management, and Engineering while engaging our customers both pre- and post-sale. Whether you are running samples, teaching training courses, giving technical seminars, or doing other tasks to support our worldwide business, you'll find new and exciting challenges daily.

Responsibilities
  • Provide Applications support for pre and post sales activities for the Rheology and Thermal product lines.
  • Run customer samples while generating reports in an effort to close sales.
  • Provide post sales training and troubleshooting.
  • Teach training courses, both lecture-based and hands-on at TA and Waters locations as well as at customer sites.
  • Provide technical expertise to customers by email, phone, and in person.
  • Provide technical expertise for Sales Representatives on site assisting in the closure of business.
  • Give technical presentations during sales calls, seminars, and other events.
  • Teach demonstrations both in the New Castle office, field offices, and at customer sites.
Qualifications

Education:

  • Bachelor's Degree in Rheology, Chemical Engineering, Materials Science, or related field
    • Masters or Ph.D. preferred.

Experience:

  • Relevant industrial experience preferred.
  • Has a solid understanding of rheology, mechanical testing, and instrumentation.
  • The ideal candidate would also have experience with thermal techniques (DSC, TGA, TMA).
  • Prior experience with TA Instruments software and instrumentation preferred.
  • Strong interpersonal and presentation skills.
  • Ability to travel by both air and ground carrier.
Company Description

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry, and thermal analysis innovations serving

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