Clinic Co-ordinator

4 weeks ago

City of Parramatta Council, Australia Audika Australia Full time
Overview

Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 22,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries. In Australia, Audika has over 350 clinics who provide hearing services to our valued clients. We strive to put hearing care on the health care agenda and to improve the quality of life of people living with hearing loss.

Responsibilities

We are looking for an organised and customer-centric individual to be a Clinic Co-Ordinator at Audika Parramatta Clinic on a part-time basis (4 days per week). This is a 6-month contract with an opportunity for extension. This pivotal role contributes to clinic performance and enhances our customers' experience. You will collaborate with Clinicians and Hearing Technicians (where applicable) to provide quality hearing health care outcomes for all our clients. You will learn about all our products, services, our competitive advantages, and government funding programs. With these knowledge, skills, and tools you will apply tailored client-specific sales strategies to ensure they get the best possible solutions.

You will be successful in this role if you have strong organisational and customer service skills, empathy for clients, and a process-oriented, purpose-driven mindset.

Qualifications
  • Previous sales, administration or customer service experience in retail, hearing care services, pharmacy, or allied health
  • Experience working with an older demographic, preferred
  • Strong interpersonal communication skills and empathy for clients
  • Higher School Certificate (HSC) or TAFE Qualification
  • Advanced computer skills
What's in it for you
  • 6 months' part-time role in an established global organisation, with an opportunity for a contract extension
  • Performance incentives
  • Supportive hearing care team
  • Professional development through clear career path and professional training
  • MyRewards program – discounts to more than 300 retailers and services across Australia
  • Online Wellbeing centre – activities, workouts, meditations, nutritional and financial advice
  • Employee Assistance Program
  • Birthday and Christmas gifts
Values

Audika is proud to have a diverse and inclusive culture that acknowledges and respects our employees. We are a team of professionals who bring the importance of sound to life and connect our clients through our hearing products. We believe that it all starts from our employees, who make this happen. We are led by our values, which shape a supportive and encouraging culture where everyone can thrive and succeed. We create trust, we are team-players, we create innovative solutions, and we apply a can-do attitude in everything we do.

Job metadata
  • Seniority level: Not Applicable
  • Employment type: Part-time
  • Job function: Health Care Provider
  • Industries: Medical Equipment Manufacturing

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