Receptionist & Office Administrator

Senior Manager | Talent Acquisition at Export Finance Australia

Location: Sydney

Role Type: Full-time, Permanent

The Receptionist & Office Administrator is an office-based role and is required to be fully onsite. This role is the first point of contact for Export Finance Australia, interfacing with members from all levels of the organisation as well as the public. It is responsible for the seamless management of the reception desk by greeting clients, maintaining external meeting and shared spaces, and coordinating office administration. It includes facilitating event and meeting coordination, processing of couriers and coordinating office supplies.

• Maintain a professional reception environment, providing a great first contact experience for all internal and external stakeholders.
• Build and develop effective client and stakeholder relationships across multiple levels of the organisation.
• Assist with central switchboard duties and external visitor registration processes.
• Assist internal stakeholders with meeting room setup and ongoing servicing.
• Maintain a clean and safe workspace, including meeting rooms, and comply with workplace health and safety policies.
• Handle collection, processing, and distribution of incoming and outgoing mail and courier deliveries.

Office Administration

• Maintain the professional appearance of the work environment including the kitchen area, pantry supplies, office supplies and stationery.
• Coordinate general administrative tasks including scheduling meetings, internal events and catering.
• Procure and manage stock of office supplies and pantry items.
• Diary management, calendar appointments, travel arrangements and minute taking.
• Assist interstate offices with necessary office supplies.

About You

• Corporate reception and/or administration experience, ideally in financial or professional services environments.
• Strong written and verbal communication skills with the ability to influence at all levels.
• Motivated and flexible, with accountability for the smooth running of the office.
• Excellent time management and organisational skills with attention to detail.
• High emotional intelligence and rapport skills.
• Integrity and ethics with the ability to maintain confidentiality.
• Autonomous with some oversight; comfortable owning tasks and initiatives to drive completion.

Even if you haven't ticked every box but feel this role resonates with you, we'd love to hear from you

Our Benefits & Culture

We are small enough to have an impact, big enough to make a difference, and it starts with our people. We support flexible working and foster an inclusive, diverse and collaborative culture. We are certified as a 2025 Great Place to Work for a fifth consecutive year, recognised on the 2023 AFR BOSS Best Places to Work list and listed as one of Australia's Best Workplaces for Women in 2025.

• Generous leave provisions (Annual Wellbeing Day) and leave purchase opportunities
• 18 weeks paid parental leave for primary caregivers
• Induction onboarding program
• Fitness and health & wellbeing initiatives
• Gender affirmation leave
• Income protection insurance
• Community volunteering

Our headquarters are in Sydney CBD, with a national presence across Melbourne, Canberra, Brisbane, Perth and Adelaide.

Eligibility

Australian Citizenship – Applicants must hold Australian Citizenship at the time of application.

Security Clearance – Applicants must be able to obtain and maintain a Baseline security clearance.

How to Apply

Sound like you? Apply Interviews will occur in parallel, so please apply ASAP. To apply, click 'apply' or email your CV to Careers@exportfinance.gov.au. By choosing to apply, you agree to the recruitment privacy policy.

We invite and welcome applications from Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, people with disability and members of the LGBTQIA+ community. If you are a candidate with a disability, let us know how we can provide you with additional support.

About Export Finance Australia

Export Finance Australia is Australia's export credit agency. We provide finance to support Australian export trade and overseas infrastructure development across the Pacific and Indo-Pacific. We work with banks, other government agencies and partners to help drive international success for Australian businesses.

We are a purpose-driven organisation and strive to create an inclusive culture that values customers and employees. We champion IMPACT leadership behaviours: Frank & Fearless, Dexterous & Agile, and Careful & Diligent.

Applications from recruitment agencies will not be considered on this occasion.

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