Director Risk, Compliance and Safety

Executive Band 1 Ongoing Opportunity | Salary Package starting at $217,000 per annum | Sydney-based with hybrid working arrangements available.

Are you ready to lead strategic risk, compliance, and safety initiatives that directly impact public safety and connectivity across NSW?

NSW Telco Authority is seeking a dynamic and experienced leader to take on the role ofDirector, Risk, Compliance and Safety. This pivotal position will shape and drive frameworks that ensure operational resilience, regulatory compliance, and a strong safety culture across the organisation.

About Us
NSW Telco Authority delivers critical communications infrastructure for emergency and essential services across the state. We operate the Public Safety Network (PSN), support disaster response, and lead digital connectivity initiatives that keep communities safe and connected.

Your Impact
The Director, Risk, Compliance and Safety is accountable for safeguarding the people, assets, and operations of the NSW Telco Authority (NSWTA) by leading the development, implementation, and continuous improvement of safety, protective security, risk management, compliance, and business continuity frameworks.

This role champions a proactive safety culture, ensuring that NSWTA provides a safe and secure working environment, meets all Work Health and Safety (WHS) obligations, and protects critical infrastructure and services. It includes managing organisational and strategic risk frameworks, the corporate risk register, and mitigation strategies to ensure risks are id entified, assessed, and effectively controlled.

The Director drives organisational maturity by embedding safety, risk, and compliance into ways of working, strengthening resilience against threats and emergencies, and ensuring that all practices prioritise safety while meeting legislative, regulatory, and policy requirements.

What We're Looking For

• We're seeking a strategic thinker with:
  
• Extensive experience in risk management, compliance, and safety leadership.
  
• Proven ability to influence at executive levels and lead cross-functional teams.
  
• Strong understanding of governance frameworks and regulatory environments.
• Tertiary qualifications in a relevant field and ability to obtain baseline security clearance.

Why Join Us?

• Be part of a mission-driven organisation supporting emergency services and public safety.
  
• Lead high-impact initiatives in a collaborative and innovative environment.
  
• Work with passionate professionals committed to making a difference.

Interested? Please submit a single document that includes both your CV and Cover Letter, outlining your experience and how it aligns with the role requirements.

Click Here to access the Role Description . For enquiries relating to recruitment please contact Caitlin Birrell via caitlin.birrell@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Friday 29 August 2025 at 9:59am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact caitlin.birrell@customerservice.nsw.gov.au or 02 9494 8351.

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