Payroll Services Operations Manager

4 weeks ago

Sydney, New South Wales, Australia TMF Group Full time

Direct message the job poster from TMF Group

Regional Talent Acquisition Specialist at TMF Group - Hong Kong, Philippines, Australia, Singapore & Malaysia | Accounting & Tax, HR & Payroll…

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About TMF Group

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we're a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

JOB PURPOSE

To provide mentorship for other team members and lead coordination of day to day operational payroll processing requirements for clients and management of workload of your Payroll & HR Services Team including any one off project work.

KEY RESPONSIBILITIES

  1. Day to day management of your Payroll Services Team from an operational perspective
  2. Review of client's pays
  3. Assist Head – Payroll & HR Services with training and development of payroll officers
  4. Assist Head – Payroll and HR Services with new client proposals
  5. Assist Head – Payroll and HR Services with new client implementation
  6. Administer ESS requirements
  7. Take ownership of project work, up to implementation stage, that will assist in enhancing client payroll processes
  8. Payroll System setup for new clients
  9. Assist with the setup of clients employees within payroll system
  10. Ensure accuracy and completion of payroll, PAYG and superannuation related processing for client payrolls
  11. Assist with calculation of terminations; including redundancies, dismissals, etc as and when required by clients
  12. Ensure accuracy and completion of calculation, lodgement & processing of IAS for clients(if applicable)
  13. Ensure accuracy and completion of calculation, lodgement & processing of State/Territory Payroll Tax for clients
  14. Ensure accuracy and completion of calculation, lodgement & processing of State/Territory Workers Compensation renewals for clients
  15. Ensure accuracy and completion of the preparation of funding request for payroll if trust or client account a/c is maintained by TMF
  16. Obtaining approvals for payrolls and payments from client's authorised personnel
  17. Arranging for payroll and associated payment runs, by either EFT or BPAY and co-ordinate with authorised personnel to authorise them
  18. Follow up with clients, if client authorisation is required for payments
  19. Coordinate Global SLA requirements with your payroll services team
  20. Accurate input of client time in viewpoint
  21. Complete client work within budgeted time and report out of scope client work undertaken
  22. Review and ensure clients are billed for payroll services on a regular basis by your payroll services team
  23. Maintaining databases and other tracking tools as required
  24. Liaising with TMF office network as required in delivery of services
  25. Supporting management with initiatives to improve internal systems and process efficiencies
  26. To prepare and participate in regular performance reviews, team meetings and training sessions

KEY REQUIREMENTS

  1. Minimum 5-8 years' experience in a payroll
  2. Experience in payroll processing/management for up to 500 employees
  3. Superior working knowledge of payroll processes
  4. Superior understanding of Australian Taxation Office (ATO) Legislation as it pertains to payroll
  5. Superior understanding of Superannuation Legislation
  6. Superior understanding of payroll legislation across Australian States and Territories
  7. Superior communications skills both verbal and written
  8. Adaptable and able to respond in a positive and constructive manner
  9. Attention to detail with a high degree of accuracy
  10. Able to work under pressure
  11. Able to work autonomously
  12. Able to manage external SSC team

What's in it for you?

  1. Work with colleagues and clients around the world on interesting and challenging work.
  2. We provide internal career opportunities, so you can take your career further within TMF.
  3. Continuous development is supported through global learning opportunities from the TMF Business Academy.

Making an impact

  1. You'll be helping us to make the world a simpler place to do business for our clients.
  2. Through our corporate social responsibility program, you'll also be making a difference in the communities where we work.
  3. Strong feedback culture to help build an engaging workplace.
  4. Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Administrative, Human Resources, and Accounting/Auditing

Industries

Human Resources Services, Accounting, and Outsourcing and Offshoring Consulting

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