Service Manager

2 weeks ago

Perth, Western Australia Design Build Full time

Join to apply for the Service Manager (Maintenance) role at Design Build

Are you an experienced Maintenance Supervisor who takes pride in quality service and building lasting client relationships? We're working with a well-respected residential builder known for delivering single and double storey homes ranging from $400K to $900k, and they're looking for a capable Service Manager to join their team.

Overview

The Role: Covering homes from Yanchep to Safety Bay, you'll be based in a modern Northern Suburbs office, supported by two experienced Maintenance Coordinators. Your day-to-day will involve a mix of office-based coordination and hands-on work in the field.

Responsibilities
  • Attending completed homes during the 12-month maintenance period and beyond to assess reported issues
  • Completing minor repairs on-site where appropriate
  • Conducting structural and warranty checks across a broad portfolio
  • Liaising directly with homeowners to ensure a positive experience
  • Coordinating with the Maintenance Coordinators to book and manage trades for larger or specialised repairs
  • Maintaining detailed records and ensuring issues are resolved efficiently and to a high standard
What You'll Bring
  • Previous experience in residential maintenance or construction supervision
  • Trade background preferred but not essential
  • Strong interpersonal and problem-solving skills
  • Ability to juggle time on-site and in-office effectively
  • A proactive, customer-focused approach
What's on Offer
  • Salary up to $125K + Super + Vehicle
  • Supportive office environment with full admin support

If you're someone who takes ownership of your work and enjoys being hands-on while still managing processes and people, this is a great opportunity to step into a rewarding and autonomous role.

Apply now or reach out to Ian Bond for a confidential chat - ian@designandbuild.com.au / 0424 150 536


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