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Implementation Specialist

1 month ago

Brisbane, Queensland, Australia Magentus Group Full time

Reporting to the Implementation Manager, this position is responsible for defining, scoping, and documenting business requirements (internal and external) through in-depth investigation and gathering of technical and non-technical information. Ensuring the delivered solution meets the defined business requirements. The business analyst works closely with internal and external stakeholders to support project delivery and client-related activities at Magentus.

Who are we:

Magentus products and services have been at the forefront of delivering health technology for more than 30 years, offering deep expertise across clinical systems, health informatics, and practice management.

Across pathology, radiology, oncology, maternity, and practice management, we are connecting the health ecosystem and transforming digital healthcare at scale. Driven by our dedicated teams across the globe, our success reflects our passionate commitment to improving healthcare outcomes.

What's in it for you:

Flexible Working Environment: Hybrid (2 days in the office, 3 days WFH).
Extra Leave: Parental / Volunteer / Pawrental / Birthday & the opportunity to purchase more.
Leadership & Development: Litmos learning / Future leaders program.
Employee Recognition: Annual celebrations / Peer recognition / CEO awards / Great tenure presents.
Wellbeing led: Community-driven programs / Starlight partnership / EAP.

Most of all, a supportive, inclusive, and diverse company.

What about the role:

  • Building relationships with internal and external stakeholders to scope, document, validate, and test solutions to existing and future products Magentus offers.
  • Developing business and functional/technical requirements, and functional design specifications with the client, ensuring the required accuracy and detail is scoped to be programmed to the required standard.
  • Proactively identify, manage, or escalate risks and issues, developing and researching options for remediation or mitigation.
  • Work with cross-functional client teams such as technical, business, delivery, change, and testing to ensure requirements, functional, and design specifications receive acceptance from required stakeholder groups.
  • Deliver product or functional training to clients on delivered enhancements.
  • Create process flow diagrams to support workflow and processing rules.
  • Provide as-built documentation for internal and external stakeholders on delivered enhancements, updating product manuals where indicated.
  • Assist with new client and product implementations including workflow documentation, providing general implementation guidance, training, and support.
  • Project manage all components of small projects under the supervision of the Functional Implementation Lead.
  • Other duties as required from time to time.

What experience do I need:

  • 5+ years proven work experience as a Business Analyst or similar in health technology.
  • Strong understanding of ANZSBT Guidelines and Blood Transfusion laboratory workflows.
  • Bachelor's Degree in Information Technology, Applied Science, or equivalent (highly desirable).
  • Strong understanding of software development processes, functional design, and healthcare integration and interoperability standards and best practices (HL7, APIs, etc).
  • Pathology or medical background (desirable).
  • Lean Six Sigma &/or ITIL Foundations (desirable).

Our values say a lot about us:

People are at the heart of everything we do at Magentus— we work as one team to create a healthier society.

One Team / Make a difference / We Care / Constant Evolution / Trust

Not confident that you have everything listed above? Don't let that stop you from applying for your potentially perfect next role.

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