Christmas Casual Retail Assistant – Hobart Store

2 weeks ago

Hobart, Tasmania, Australia Francesca Jewellery Full time

Are you passionate about delivering exceptional customer service and love the excitement of working in retail? We're looking for enthusiastic Christmas Casual Retail Assistants to join us from November 18th – December 31st, with availability to work weekends and public holidays.

About the Role:

Our Retail Assistants are our brand ambassadors, the essential link between our products and our customers. Coached by store management, our Brand Ambassadors drive the success of the store by influencing sales, excelling in customer service, and sharing their product knowledge. The store team shapes the look, feel, and atmosphere of our stores, making them warm and inviting places to shop.

RESPONSIBILITIES
  • Influence and increase sales in a one to one selling environment
  • Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, UPS, ATS and productivity
  • Build the bond between our brand and our customer, by answering queries, providing exemplary service and adapting your approach depending on individuals personalities and needs
  • Learn and confidently share FRANCESCA product knowledge to maximise sales and provide an unforgettable customer experience. This includes the FRANCESCA story, production process, our Company values, product knowledge, trends and best sellers
  • Encourage customer loyalty - discussing upcoming collection launches, obtaining customer data.
  • Be a brand and store ambassador by maintaining a stylish and well-presented appearance
  • Merchandising the store and maintaining high shop floor standards; taking pride in your environment
  • Operating the till system, handling financial transactions including returns and exchanges
THE INDIVIDUAL

We look for passionate and motivated team players.We encourage our team members to express their individuality by styling Francesca jewellery in their own way, and sharing these ideas with our customers.This means that a love for our product is vital.

Ideal candidates will have:

We seek passionate, motivated team players who love our products and enjoy expressing their individuality. Ideal candidates will have:

  • Strong selling skills, ideally with experience in a boutique or one-on-one sales environment.
  • Excellent communication skills, with the confidence to initiate contact and speak clearly with customers.
  • Ability to work well under pressure in a fast-paced, sales-driven atmosphere—our store can get busy
  • A positive, "can-do" attitude and a love for being part of a successful team.
  • Customer-focused mindset with a genuine passion for delivering outstanding service.
  • Flexibility to work rotational shifts, including weekends and public holidays.

Must be available to start from November 18th, 2024, through to December 31st, 2024.

What we can offer

Other than our amazing team, you'll enjoy generous discounts,have the opportunity to work with some of the most passionate people in industry whilst having the opportunity to grow your career.

For more details and to request a copy of the full Position Description, contact Licelle at licelle@francesca.com.au

If you are looking for a new challenge and feel you have the relevant experience then we'd love to hear from you

To apply, please complete the application form below.

Applications Close: 9am, Friday 25th October 2024.

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