Airport Services Officer

4 days ago

Perth, Western Australia Alliance Airlines Full time
Overview

Alliance Airlines is Australia's leading fly in fly out aviation provider, serving mining, energy and government sectors. With over 1,500 staff, Alliance owns its entire fleet and operates over 70 aircraft in the 100-seat jet market. We are ASX listed and have operational bases in Brisbane, Rockhampton, Townsville, Cairns, Darwin, Perth and Adelaide.

Role

Based on site at Cape Preston (SINO Iron Airport), this is a full-time FIFO opportunity from Perth to join our Ground Handling team as an Airport Services Officer/Ground Handler. The role is responsible for safe, timely and efficient ground handling and airport services for our customers. The successful candidate will work closely with the Airport Management Team and comply with company safety and security standards.

Responsibilities
  • Aircraft ground handling, including receipt and dispatch, baggage and cargo handling (up to 32 kg), and ground communications.
  • Check-in and customer service, including AVANTIK system setup, preflight editing, boarding, and disruption management.
  • Ground service equipment operations, including safety checks, fueling, and fuel management (subject to training and approval).
  • Flight administration, including manifest management, processing of go-show/no-show passengers, and document preparation.
  • Compliance with safety, security, OH&S and environmental regulations, including incident reporting and adherence to company policies.
  • Assisting in training for new and existing staff (subject to approval) and supporting other airport bases as required.
What's in it for me?
  • Full on-site training – Ground/Passenger Handling and Remote Airport Operations
  • Split shifts so you can enjoy camp facilities in the middle of the day
  • Return flights to site from Perth Airport
  • Food and accommodation provided onsite
  • Novated Leasing for Employees – tax-effective payment for car running costs
  • Salary Packaging – additional options to maximise take-home pay
  • Discounted Qantas Club memberships
  • Discounted hotels, tours and cruises
Who we are looking for

Our ideal candidate will have strong customer service skills, the ability to follow company policies, and a proactive, problem-solving attitude. We are seeking someone who thrives in a team environment, manages time effectively, is physically fit, and eager to contribute to the success of Alliance Airlines.

  • Physically fit – Able to pass a mine site medical and undergo regular drug and alcohol testing
  • Willing to work in extreme conditions – extreme heat
  • Ability to comprehend and apply company policies and procedures
  • Computer literacy or ability to learn quickly
  • Excellent communication skills
  • Team-oriented mindset
  • Strong time management and problem-solving skills
  • Diligent lateral thinker with a "can do" attitude
Additional notes

All candidates must have full working rights within Australia; only candidates with the right to work in Australia will be considered. Alliance Airlines values diversity, equality and inclusion and encourages applicants from Aboriginal and Torres Strait Islander descent and from diverse backgrounds to apply.


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