Senior Property Manager

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LIFE/ is the exclusive property management arm of GURNER.
Built on the same foundations of luxury, precision and innovation, we're redefining what property management should be. Our growing portfolio spans landmark GURNER developments from St Kilda to Collingwood — with major expansion underway. Every property we manage carries the GURNER name, and we treat it accordingly: with uncompromising standards and obsessive attention to detail.

The Position

Reporting directly into the Head of Property Management, this is an opportunity for the right candidate to truly make this role their own. We are looking for someone with a vibrant, customer first mindset, a positive attitude, and the ability to thrive both independently and as part of a team.

This current portfolio is in great shape, consisting of premium properties within inner Melbourne in St Kilda, South Melbourne, Prahran and Melbourne City. You will be responsible for end-to-end property management, backed by an experienced team and industry leading partners.

Those with senior level experience will have the opportunity to take ownership of a portfolio from day one. There will be significant scope to grow within the group.

Success in this role will come from building strong, professional relationships with renters, rental providers, and key stakeholders.

Your daily duties will include, but are not limited to:

Liaise with Renters and Rental Providers: Act as the primary point of contact, ensuring clear, professional and timely communication between both parties.

Coordinate Maintenance and Repairs: Organise works, obtain quotes, liaise with trades, and ensure timely completion in line with legislative obligations and client expectations.

Conduct Inspections: Carry out routine and condition report property inspections, private appointments and open-for-inspections, providing detailed reports and follow-up where required

Manage Tenancy Lifecycle: Facilitate rent reviews, lease renewals, break leases, and tenancy terminations while maintaining compliance and client satisfaction.

Arrears Management: Monitor rent payments, issue reminders and notices in accordance with legislation, and implement strategies to minimise rental arrears.

Dispute Resolution: Handle complaints and disputes with professionalism and empathy, working towards efficient and fair resolutions.

VCAT & MCV Preparation and Representation: Prepare documentation and represent rental providers at VCAT or MCV hearings for matters such as arrears, breaches and terminations.

Marketing and Leasing: Prepare listings and coordinate the marketing of available properties to attract quality tenants and minimise vacancy.

Compliance and Documentation: Ensure all leasing and tenancy documentation is accurate, up to date and compliant with current Residential Tenancies legislation.

Client Relationship Management: Build strong, trusting relationships with Residential Rental Providers and Renters, providing regular updates, strategic advice and exceptional service.

The Successful Candidate

Minimum of 4 years' experience working as a Property Manager

You hold a current, valid Agent's Representative Certificate

You hold a current, valid Victorian driver's license

Highly organised, strong attention to detail and exceptional communication skills

Collaborative team player, who is also a self-starter who takes ownership and accountability

An optimistic and positive attitude, determined to provide the best customer service

If the above sounds like you, please apply for this exciting opportunity and be part of the growth journey for LIFE Real Estate.

Salary match Number of applicants Skills match

Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a property manager? Do you have a current Australian driver's licence? How many years' experience do you have in the real estate industry? What's your expected annual base salary? How much notice are you required to give your current employer?

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