Financial Crime Compliance Manager

ING Australia are looking to make a key appointment into our 2nd line financial crime advisory team with the hiring of a Financial Crime Compliance Manager specialising in retail banking advisory. Reporting to the Senior Compliance Manager FCC Advisory you will be instrumental in assisting the Financial Crime Compliance (FCC) team to meet its local regulatory and global regulatory FCC obligations. The position is responsible for providing FCC advice to the Bank's retail business and requires a high degree of analysis and writing skills, decision making ability, communication and interpersonal skills. The FCC function encourages creativity that allows a person to think outside the box, which results in innovative or different approaches to particular tasks and achieving compliant solutions for the business.

This role would suit a financial crime professional who has experience in a 2nd line advisory function and can help guide the business in meeting its compliance obligations with Australian AML/CTF laws as well as global policies, whilst ensuring strategic business objectives are met.

• Work closely with the Retail business, the KYC Centre of Excellence and KYC Operations to ensure compliance with Australian AML/CTF laws as well as global policies whilst helping the business to meet its strategic objectives
• Provide timely and accurate advice to ING's retail business, KYC Centre of Excellence and KYC Operations and provide support where required (such as completing RSCAs and PARPs) to ensure ING manages its FCC risks appropriately
• Ensure implementation of ING's global FCC policies as well as the local AML/CTF Program and maintain adequate oversight of continuous compliance
• Take a proactive stance in promoting and maintaining an effective and sustainable compliance culture throughout the organisation
• Review complaints and referrals relating to AML/CTF related matters
• Analysing the complaints or referrals and co-ordinating with the appropriate business unit(s) and/or Complaints team for resolution and providing advice on responses

• Minimum 8 years' experience in the financial services industry specifically related to AML activities ideally within retail banking in a 2nd line advisory role. Some experience in business banking/wholesale banking FCC advisory is preferred but not mandatory.
• Ability to understand and research complex FCC issues
• Degree (or undertaking degree) in accounting, commerce, finance, Australian law or related discipline
• Excellent oral and written communication skills
• Excellent interpersonal skills and an ability to successfully negotiate and deal with change

• Discounted ING Health Insurance
• An additional Rest Day to support your wellbeing
• An IMPACT Day to volunteer on approved sustainability activity

At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too.

When you come to work at ING, you're joining a team where individuality isn't just accepted, it's encouraged. We've built a culture that's fun, friendly and supportive – it's the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to think differently, take ownership of their work, and make great things happen. We're here to help you get ahead. And with our global network, there's plenty of scope to take your career in new directions, perhaps even ones you've never considered.

We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.

Sound like the kind of place you'd feel at home? We'd love to hear from you.

Contact Mark Montgomery on

Applications close Friday 5th September

Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your manager

ING is Australia''s most recommended bank according to RFi XPRT Survey, February July 2021 (n = 31,903) when compared to customers of 20 other banks operating in Australia.

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