Technology Team Member

4 weeks ago

Gold Coast, Queensland, Australia Officeworks Full time

Join to apply for the Technology Team Member - Full-Time - Permanent role at Officeworks

About Officeworks: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. We're focused on delivering a wide range, low price and great service, with close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide.

About the Role

Tech enthusiast? Gadget lover? If you get excited about the latest and greatest in tech, then this might be the role for you. You'll be helping customers by delivering exceptional service, understanding their needs, and providing expert advice across our range of products and services. This is a full-time permanent opportunity working 5 consecutive days per week (38 hours) on a rotating roster from Monday to Sunday including evenings and weekends. Our stores in Warana & Maroochydore are seeking energetic and motivated team members.

You'll be a trusted advisor, a solutions-based seller, and a proud brand ambassador who takes pride in every customer interaction.

About You
  • Customer Champions: Passionate about delivering outstanding service and understanding customers to offer personalized solutions.
  • Solutions-Driven: Proactive in guiding customers to the right product that fits their needs.
  • Product Experts: Strong knowledge across our range to offer smart, practical advice.
  • Curious Listeners: Ask the right questions to understand each customer's needs.
  • Team Players: Supportive, open communication, and pride in working as a team.
  • Positive and Eager to Grow: Can-do attitude and willingness to learn and grow with the team.

When supporting customers with the latest technology, our team provides expert knowledge to help them find the right solution.

What's in it for you?

Bring your passion and customer-first mindset and we'll equip you with the latest product knowledge and insights into trends, so you can confidently help customers find exactly what they need. We support our people so they can help customers Make Bigger Things Happen.

Our culture & Benefits

We're committed to our people and offer genuine benefits to the Officeworks family:

  • Flexibility to balance work and personal needs
  • Generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and Wesfarmers brands
  • Officeworks benefits program with exclusive discounts across entertainment, travel, lifestyle, and health
  • Growing Families Policy supporting team members during family expansion
  • Safety, mental health, wellbeing support including Employee Assistance Program (EAP)
  • Flexible Public Holidays Policy for those observing different cultural or religious holidays
  • Learning and development programs for career growth
  • Career opportunities across the Wesfarmers Group

Officeworks is committed to a safe and supportive work environment. Applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community are encouraged.

Interested in applying?

As part of the recruitment process, you will complete an online assessment including game-based assessments and a video interview. This takes about 20 minutes and must be completed within 48 hours of submitting your application. You'll receive a personalised insight report after completion.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • Retail

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