Cold Drinks Technician

We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries. We work together to make, move, and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow and are constantly investing in exciting new products, innovative technologies, and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. Our well-known portfolio in Australia includes the Coca-Cola family of products, as well as loved brands like Sprite, Fanta, Mount Franklin, Powerade, Grinders Coffee, Mother, and Monster.

Equipment Service Team (EQS) Overview

The EQS Operations team is a dynamic environment responsible for warehousing, setup, and delivery of CCEP's equipment for our valued customers. This includes inventory management, setup, management of delivery teams, and supply of CCEP's wide range of equipment.

• Location: Port Douglas, Cairns & Townsville
• Hours: 8am - 4pm, Monday to Friday
• On call every third week and weekend
• Car, iPhone, and iPad provided

The Role

In this role, you will respond to and repair breakdowns of beverage equipment at customer sites. This includes Glass Door Merchandisers, Air Curtain Coolers, Fountain dispensers, vending machines, frozen beverage equipment, and coffee machines.

Consistently demonstrate company Vision and Values and maintain safe behaviours at all times.

Key Responsibilities:

• Participate in Toolbox Talks and safety audits
• Ensure overdue incidents, hazards, and tasks are closed out in a timely manner; repair equipment and return it to a field-ready condition
• Ensure equipment is prepared for market and does not require a service call within 30 days; maintain a quality score >80%
• Complete refurbishment efficiently, using only necessary parts
• Manage inventory, stocktakes, cycle counts, and outstanding STOs
• Follow standard work procedures and accurately record time using systems like Kronos
• Participate in continuous improvement and training programs

About You

We are looking for candidates with:

• Confident communication skills with all stakeholders
• Problem-solving and quick decision-making abilities
• Experience managing multiple priorities
• Relationship management skills and cross-functional collaboration experience
• Flexibility, self-motivation, and enthusiasm
• Excellent time management and organizational skills
• Strong knowledge of equipment and services
• Proficiency in systems like SAP, MyApps, OSP, Microsoft Office
• Workplace Health & Safety knowledge
• Electrical or Refrigeration trade qualifications

What's in it for you?

We offer a supportive environment with benefits including financial wellbeing options, health and wellbeing programs, flexible work arrangements, paid parental leave, employee share schemes, and perks like monthly staff sampling and a carers support portal.

Culture at Coca-Cola Europacific Partners

Our success is driven by passionate, dedicated employees. We value diversity, inclusion, and safety, and are committed to providing a positive, supportive workplace where everyone can grow and thrive. We invest in tools and capabilities to help our people succeed and are dedicated to health, safety, and equal employment opportunities.