Mentoring Services Manager

1 week ago

City Of Stirling, Australia CHAMBER OF COMMERCE AND INDUSTRY OF WESTERN AUSTRALIA LIMITED Full time

At CCIWA we choose to be the most contemporary reflection of the community we represent. We choose ideas. We choose action. And we choose great people who want purpose in their lives.

Our Members sit at the heart of our organisation. Together we face extraordinary change. Disruption of business models. Declining community interest. The disintermediation of media. New campaigning approaches. Reduced commitment to economic reform. A need to engage in international markets. We choose to view this change as a challenge. And we're working on adapting the way we operate and finding new ways to create a positive impact within our community.

We all want this State to be the best place to live and work. Join us and stand for business too.

About the Role
Apprenticeship Support Australia (ASA) is seeking a dynamic professional to oversee our Mentoring and Specialist Services team. In this role, you will lead a dedicated team, working collaboratively with the broader ASA team to achieve key performance indicators (KPIs) related to apprenticeship progress, mentoring, and personal support services across Western Australia. You will play a critical role in driving apprenticeship uptake, while providing valuable support to both employers and apprentices to improve apprenticeship completion rates.

This is a full-time, permanent position that will be based in Osborne Park.

Key responsibilities include:

  • Ensure the delivery of Specialist Services in alignment with contracts, business plans, and key performance indicators (KPIs).
  • Foster team development and provide mentoring to enhance skills, performance, and cohesion.
  • Achieve and exceed KPIs and budget targets.
  • Maintain accurate and up-to-date databases, tracking activities, progress notes, and service plans.
  • Implement and streamline processes to optimise client services and drive increased apprenticeship uptake.
  • Build strong relationships with apprentices and employers, providing regular communication and support regarding ASA services.
  • Represent ASA at networking events to enhance visibility and promote apprenticeship support services.
  • Ensure outstanding customer service, delivering timely and effective support to all clients and stakeholders.

About You
We are seeking an individual with the following skills and capabilities:

  • Experience in leading mentoring or specialist services, with a focus on First Nations, Women in Trade, Clean Energy, or other groups.
  • Previous experience in managing and leading a team to achieve goals.
  • Strong understanding of apprenticeship programs and employer engagement.
  • Proficient in reporting and writing.
  • Effective customer service skills to interact with various clients and stakeholders.
  • Excellent communication and interpersonal abilities.
  • Capability to manage multiple priorities and meet deadlines.
  • Skilled in maintaining and updating databases.
  • Knowledge of State and Federal VET systems.
  • Valid WA Driver's License.
  • Current Working with Children Clearance.
  • Police Clearance.

Our Commitment to Diversity & Inclusion
CCIWA is proud to be an Inclusive Employer for 2024-25 with Diversity Council Australia. We welcome and encourage applications from Aboriginal and Torres Strait Islander people, people with disability, LGBTQIA+ and people from culturally diverse backgrounds.

How to apply
For your application to be considered, you should include:

  • A cover letter
  • Current CV

Applications close Friday, 3rd January 2025 and short-listing for this position will commence immediately. To apply, click on "Apply Now" icon on Seek or apply directly through our website here.

If you have any further questions, please contact the People Team at People@cciwa.com

#J-18808-Ljbffr

  • Business Mentor

    2 days ago

    City of Whittlesea, Australia Asuria Full time

    Business Mentor - Self-Employment Assistance ProgramPay: CompetitiveLocation: Epping/VictoriaEmployment type: Full-TimeJob DescriptionWe have an exciting opportunity for a Business Mentor in Epping, VIC, to support existing small business owners and job seekers navigate the world of self-employment. As a result of exceptional growth, we are recruiting across...

  • Service Manager

    2 weeks ago

    Stirling, Australia Murdock Education Recruitment Full time

    **Lead Artist Childcare I Osborne Park**: - **Bonus Program** ***A rewarding working environment with regular support/performance check ins** ***: - **Grow your knowledge with regular Professional Development** *** **About the company**: **Are you a Leader in Care-giving and wanting a new opportunity? Our client is passionate about providing an...

  • Business Mentor

    2 weeks ago

    City of Hobart, Australia Asuria Australia Full time

    Achieve your dreams by helping others achieve theirsWe support you to grow your careerWe have an exciting opportunity for Business Mentor in Hobart, TAS location to support existing small business owners and job seekers navigate the world of self-employment. As a result of exceptional growth, we are recruiting across multiple locations for our...

  • Business Mentor

    2 weeks ago

    City of Maroondah, Australia Asuria Australia Full time

    Achieve your dreams by helping others achieve theirsWe support you to grow your careerWe have an exciting opportunity for Business Mentor in Ringwood, VIC location to support existing small business owners and job seekers navigate the world of self-employment. As a result of exceptional growth, we are recruiting across multiple locations for our...

  • Corporate Services Manager

    4 weeks ago

    Stirling, Australia Kogan People Solutions - recruiters Full time

    **Corporate Services Manager - Sporting Industry - Stirling South Australia** Kogan People Solutions are working with a distinguished and cherished sporting institution in South Australia, as they embark on an exciting sales and marketing journey, with activities designed to target new market segments and expand their existing customer / membership base. To...

  • Volunteer Mentor

    2 weeks ago

    City of Boroondara, Australia Change Grow Live Full time

    OverviewIt's often overwhelming for the people we support to make changes in their lives.You can help by donating your time as a Young Person Volunteer Mentor.ResponsibilitiesWith this role you'll be working as part of Southwark Young Person team, supporting people who are dealing with substance misuse and alcohol issues.In this role, you will offer...

  • Apprenticeship Mentor

    2 weeks ago

    City of Yarra, Australia Advanced Personnel Management Full time

    We are seeking an experienced Apprentice Mentor or a qualified tradie to join our dynamic team. The ideal candidate will have a passion for mentoring and developing apprentices, ensuring they gain the skills and knowledge needed to succeed in their trade. To be successful you'll have experience working within a Trade, be a compassionate and detail-oriented...

  • Mentor - Workforce Australia Services

    2 weeks ago

    Cumberland City Council, Australia Asuria Full time

    * Achieve your dreams by helping others achieve theirs *We support you to grow your career. Competitive salary with uncapped bonuses.We have an exciting opportunity for a Mentor in Merrylands, NSW to help job seekers secure employment. As a result of exceptional growth, we are recruiting across multiple locations for our Workforce Australia Services...

  • Mentor - Disability Employment Services

    2 days ago

    Randwick City Council, Australia Asuria Full time

    * Achieve your dreams by helping others achieve theirs *We support you to grow your career.* Work for a fast-growing company that offers opportunity for growth.We have an exciting opportunity for a Mentor in the Maroubra, NSW area to help job seekers secure employment. As a result of exceptional growth, we are recruiting across multiple locations for our...

  • Food and Beverage Services Director

    5 days ago

    City Of Stirling, Australia seek Full time

    ResponsibilitiesAs the Event / Food & Beverage Manager, your key responsibilities will include:Leading and managing food and beverage operations across multiple outlets to ensure seamless and high-quality guest experiences.Developing and maintaining 'The Playbook' – a comprehensive guide for staff on procedures, processes, and service standards.Mentoring...

  • Youth Mentor

    2 weeks ago

    City of Moreton Bay, Australia The GEO Group Australia Pty Ltd. Full time

    Are you ready to embark on an epic adventure while making a real impact?Intercept is looking for a passionate and creativeYouth Mentor – Dungeon Master to support young people in Caboolture through our Youth Mental Health and Disability Support program.About Us: Lutheran Services is a not-for-profit organisation dedicated to delivering exceptional care and...

  • Electrical Mentor

    2 weeks ago

    Logan City, Queensland, Australia Australian Trade Training College Ltd Full time

    Electrical MentorDo you consider yourself a highly motivated and enthusiastic Mentor with an Electrical trade background? In this role you'll be supported to work alongside a qualified Trade Trainer and assist with the delivery of high-quality training.This is a role with a direct career path to equip you to become a fully qualified Trainer with the...

  • Service Director

    7 days ago

    City Of Stirling, Australia Guzman y Gomez Limited Full time

    Guzman y Gomez Limited is committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.About UsWe're passionate about serving delicious, authentic Mexican food to our customers. Our menu features...

  • Business Manager

    1 week ago

    City Of Stirling, Australia NHS National Services Scotland Full time

    An exciting opportunity has arisen for an enthusiastic individual to apply for the position of Business Manager and join the Clackmannanshire and Stirling Health and Social Care Partnership. We are seeking a highly motivated and experienced Business Manager who will embrace this dynamic and challenging role. The post holder will work closely with the Head of...

  • Manager Corporate Services

    2 weeks ago

    City Of Stirling, Australia VenuesWest Full time

    Division: Independent Public School - North Metropolitan Education RegionSalary: Level 5, $101,122 - $110,517 per annum (pro-rata) (PSCA 2024)This is a 6 month fixed term, full-time position commencing Term 2, 2025 with possible extension and/or permanencyDianella Secondary College (SC), located in Perth's northern suburbs, is a vibrant, multi-cultural...

  • Planning Services Lead

    2 weeks ago

    Stirling, Australia The City of Stirling Full time

    Planning and Development | Main Administration Building, 25 Cedric Street - Closing date: 10/02/2025 **Planning Service Lead** - **Exciting leadership opportunity in the Development Services team**: - **Permanent full-time opportunity based in Stirling, Western Australia**: - **Free onsite fitness facilities | Free parking | On-site staff cafe** **About...

  • Veterinary Manager

    7 days ago

    City Of Stirling, Australia ClearCompany Full time

    Vet Manager – PVE Yokine - Lead, Inspire, and Grow with UsAre you an experienced emergency vet ready to take the next step in your career? Do you thrive in a leadership role, mentoring teams, and shaping the future of ECC medicine?At PVE Yokine, we recognise and reward your expertise with flexibility,support, and a safe working environment—because your...

  • Planning Services Lead

    1 week ago

    City Of Stirling, Australia City of Stirling Full time

    Planning and Development | Main Administration Building, 25 Cedric StreetPlanning Service LeadExciting leadership opportunity in the Development Services teamPermanent full-time opportunity based in Stirling, Western AustraliaFree onsite fitness facilities | Free parking | On-site staff cafeAbout UsThe Planning and Development Directorate is responsible for...

  • Youth Mentor

    7 days ago

    Shire of Esperance, Australia Mills Recruitment Full time

    Youth Mentor - Headspace EsperanceEmpower young lives in Esperance - no qualifications needed, just heart, hustle, and lived experience.Full-time | $37.35/hr | SCHADS Level 3No formal qualifications requiredMake a lasting impact in youth mental health & wellbeingYouth Mentor – headspace EsperanceType: Full-time (76 hours per fortnight)Pay Rate: $37.35/hour...

  • Youth Mentor

    2 days ago

    Shire of Esperance, Australia Mills Recruitment Full time

    Youth Mentor - Headspace EsperanceEmpower young lives in Esperance - no qualifications needed, just heart, hustle, and lived experience.Full-time | $37.35/hr | SCHADS Level 3No formal qualifications requiredMake a lasting impact in youth mental health & wellbeingYouth Mentor – headspace EsperanceType: Full-time (76 hours per fortnight)Pay Rate: $37.35/hour...