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Account Strategist, Engage, Customer Solutions

4 weeks ago

Sydney, New South Wales, Australia Google Full time
Account Strategist, Engage, Google Customer Solutions

Location: Sydney NSW, Australia

Early Experience

Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

As an Account Manager, you will identify, strategize, and grow customers within a segment of the Google Customer Solutions ecosystem. You will collaborate with clients to devise strategies to accelerate growth across a portfolio and set them up for sustainable growth on our platforms.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities
  • Manage business growth pipeline and develop a strategy for sustained success. Survey customers, identify leads, and build sustainable relationships.
  • Build data-driven, long-term customers, and agency plans to develop and deliver advertising solutions to enhance customers accounts, and contribute to the growth and direction of Google's products and services.
  • Deliver on strategic goals, while prioritizing and delivering an excellent customer experience to Google's advertisers.
Minimum Requirements:
  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in advertising sales, marketing, consulting, or media.
  • Experience in business development, client relationships and servicing, and consultative promoting.
Preferred qualifications:
  • Experience in launching and managing paid digital advertising campaigns, particularly in Google Ads and other digital marketing platforms.
  • Experience with sales in a technology, advertising, media sales or internet environment.
  • Experience managing multiple accounts, while paying attention to details.
  • Ability to multi-task and grow in a fluid environment.
  • Excellent problem-solving and creative thinking skills.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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