Administration Officer Level 3

Reference Number: Tresillian 18/2025

Employment Status: Permanent Full-time (Monday to Friday with occasional weekends) leave-relief position within Tresillian at various sites: Wollstonecraft and Belmore

Enterprise Agreement: The Named NSW (Non-Declared) Affiliated Health Organisations' Health Employees Agreement

Location: This position will be required to relieve for planned and unplanned leave for the Administration Officer based at the Tresillian Wollstonecraft and Belmore sites; and will be based at Belmore working within the Centralised Intake Unit when leave relief is not required.

Tresillian is seeking an Administration Officer for the Tresillian Family Care Centre. The Administration Officer will be an integral member of the team, being responsible for providing "front of house" welcoming customer service to clients and staff who contact Tresillian for Day Services and Residential referrals and bookings; and the associated administration tasks, including Health Fund management.

Selection Criteria:

1. Previous experience and knowledge of reception and administrative procedures including simple switchboard operating skills.
2. High level communication and public relation skills.
3. Demonstrated ability to work with minimal direction and undertake complex tasks and to organize and manage multiple tasks.
4. Medium to high level competence in the use of computer programs Word and Excel including data entry.
5. Experience with CERNER (the patient administration system) or willing to learn.
6. Basic knowledge of Medical Records maintenance procedures including knowledge of disease index or willing to learn.
7. Demonstrated good interpersonal skills and the ability to work as part of a team.
8. Demonstrated well developed and effective written skills.

About us:

The Royal Society for the Welfare of Mothers and Babies, trading as Tresillian, is a not-for-profit organisation which was formed in 1918 to coordinate early child and maternal health care services in New South Wales (NSW). Tresillian is now the largest early child and family health and parenting service in Australia, operating from more than 25 centres across NSW, the ACT and Tasmania.

Tresillian is a Certified Child Safe Leader and is dedicated to creating a workplace environment where children's rights are recognised and championed.

Tresillian operates throughout NSW, the ACT and soon to be Tasmania, providing early parenting services including health and parenting assessments; parenting advice; education; and support to families via a range of service delivery models including centre-based day programs, home visiting, telehealth, helpline, internet, virtual residential and face to face residential services. In addition, Tresillian provides education, training, and consultancy across a range of sectors including within the health care service and higher education. For further information on Tresillian, please visit our website https://www.tresillian.org.au

What We Offer:

1. Generous salary packaging up to $15,900 per FBT year and Meal & Entertainment on top of this amount utilising an additional $2,650 (as a Not-for-profit and registered Health Promotion Charity).
2. Opportunity to access a large range of clinical and non-clinical education programs, including access to study leave, extended child and family health practice skills for clinicians and a biannual Tresillian conference.
3. Access to our free and confidential Employee Assistance Program.
4. Access to Fitness Passport for eligible staff.
5. Applicants who currently work within NSW Health or another Affiliated Health Organisation may be able to transfer their service and leave entitlements to Tresillian.

Appropriate criminal record and child protection checks are conducted for all successful candidates. Employment with Tresillian is subject to having current immunity status that complies with the Assessment, Screening & Vaccination against Specified Infectious Diseases - Policy Directive Immunisation History Complies with NSW Health Policy Directive PD2024_015. Appointment and ongoing employment will be subject to continued compliance with the Policy Directive.

How to apply: Interested applicants need to email the following documentation directly to the contact person provided:

1. Cover letter addressing the selection criteria.
2. Curriculum Vitae.
3. Name and contact details of two referees (phone and email).

For further enquiries regarding the position or a copy of the job description please contact: Operational Nurse Manager IMs Jeanette Dries I Tresillian | Phone: (02) 9123 8818 | Mobile: 0436 682 582 | Email: Jeanette.Dries@health.nsw.gov.au

NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.