
Shift Supervisor
3 days ago
Customer Shift Supervisor – Airport Environment
Are you a hands-on leader who thrives in a fast-paced, customer-facing environment? Our client is seeking an experienced Customer Shift Supervisor to oversee operations across a diverse range of services at Melbourne Airport.
This is a unique opportunity to lead day-to-day site activities including customer service, operations, and daily duties as a supervisor.
Salary: $80,000 - $86,000 + Super
Benefits include:
- Free on-site parking
- Based at Tullamarine Airport
- Rotating roster: (5am-3pm), (3pm-1am) – includes weekends and public holidays
- Full-time work with a 4-day work week instead of 5
What you'll do:
- Monitor work areas to keep them clean, organized, and properly staffed
- Ensure staff follow safety policies, company standards, and airport rules
- Maintain safety and professionalism, reporting accidents or misconduct to management
- Inspect equipment daily and keep required records
- Collect trolleys when needed, manually or with equipment
- Report hazards, incidents, or near-misses promptly
- Suggest improvements to schedules, systems, or procedures
- Assist in staffing for unfilled shifts
- Respond quickly and politely to customer needs via company phone
What we're looking for:
- Must have full working rights in Australia (no restrictions)
- Confident communicator and relationship builder
- Proactive problem-solver with great attention to detail
- Experience in operations, logistics, or customer service environments
- Ability to lead and coach staff across shifts
- Strong commitment to safety and service excellence
Why this role?
This is a varied and rewarding leadership position in a dynamic airport setting. No two days are the same, and your work will directly impact thousands of travelers daily. APPLY NOW
Unlock job insightsSalary match | Number of applicants | Skills match
Your application will include responses to the following questions:
- Which statement best describes your right to work in Australia?
- How many years of experience do you have as a Shift Supervisor?
- Do you have customer service experience?
- Do you possess a current Police Check (National Police Certificate) for employment?
- Are you willing to undergo a pre-employment medical check?
- Do you have a current Australian driver's license?
- Are you available to work public holidays?
Please include any other relevant details that prompted you to report this job ad as fraudulent, misleading, or discriminatory.
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