Gaming Attendant

6 days ago

Sydney, New South Wales, Australia Buscojobs Full time

About the position

Our Bar and Gaming team plays an important role in our Club operations. Wests New Lambton currently offers a full-time opportunity for a customer-focused individual. Our operations provide quality service to members and guests in both indoor and outdoor spaces, including designated smoking areas. We are seeking a Gaming Attendant to join our New Lambton club team on a permanent part-time basis. In addition to gaming attendant responsibilities, this role may involve acting as a relief Assistant Duty Manager (training provided). Key responsibilities include:

  • Providing friendly customer service
  • Gaming machine servicing
  • Taking drink orders and delivering to machines
  • Resetting and paying out jackpot wins
  • Operating TAB and Keno terminals
  • Cleaning workstations and equipment
  • Operating tills and handling cash
  • Collecting glasses from the floor and returning them to the bar for cleaning
  • Assisting the Duty Management team with shift coordination
  • Training and mentoring team members
  • Promoting a positive team culture
  • Ensuring compliance with relevant legislation

This position requires availability on Friday nights and weekends, with reasonable availability Monday to Thursday. Shifts are rostered from evening to early morning during peak periods.

This role is ideal for experienced candidates seeking a pathway into management. We offer career development and traineeship opportunities to help employees grow into future leaders and customer service specialists.

Certifications required: RSA, RCG, TAB Basics

All candidates progressing will undergo due diligence and probity checks, including criminal history, reference checks, and right-to-work verification, facilitated by The Wests Group.

About you

You bring passion for high-quality service and aim to enhance the entertainment experience for members and guests. We're interested if you have:

  • Experience in a similar Bar or Gaming role
  • An eye for detail, accuracy, and compliance with NSW legislation
  • Availability to work nights and weekends
  • Enjoy working in large teams
  • Thrive in fast-paced environments

About The Wests Group

Wests Group Australia is a major employer in the Newcastle, Port Stephens, and Lake Macquarie regions, employing nearly 1000 people across various venues, including clubs, hotels, and facilities. We are committed to creating a diverse and inclusive work environment, valuing differences such as gender, age, culture, disability, sexual orientation, and education. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Benefits include:

  • Wellbeing programs: Cultural Leave, flu vaccinations, Wellbeing Leave, flexible work, Community Care leave, EAP
  • Career development: Certificate III in Hospitality, paid traineeships, leadership programs
  • Financial: Parental leave, annual leave loading, above-award wages, meal discounts
  • Lifestyle: Discounted gym memberships, health insurance, holiday park savings, hotel accommodation discounts
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