Business Analyst

2 weeks ago

City of Kingston, Australia WSG Full time

Waste Services Group ('WSG') is one of Australia's major integrated providers of managed services, collections, specialised services and post-collections services to the SME resource recovery market.

We connect our customers with tailored solutions they can rely on, taking the challenge of making every day more sustainable.

About the role

In the role of Collections Business Analyst, you are an integral member of the WSG Group Data & Insights team and will play a key role in advancing WSG Data and Insight capability. You will specifically support the Collections business with data analysis and reporting.

Your responsibilities will include:

  • Work with Collections business stakeholders including Sales, Operations and Customer Service to define, develop and support data and reporting requirements.
  • Drive automation of daily/weekly/monthly reporting for the Finance, Operations and Sales.
  • Deliver business performance analysis that provides actionable insights.
  • Manage ad-hoc queries and analysis for the business.
  • Support projects and identify and improve business processes and performance.
  • Support implementation of data governance principles to drive data integrity improvement.
  • Support external customer reporting requirements.
  • Provide data and analytical support for annual customer and supplier rate review.

Experience:

  • Experience in Microsoft Azure (or cloud-based data environment) including data collection, extraction, analysis, and visualisation.
  • Exposure to ERP systems (experience in Wastedge ideal but not essential).
  • Experience in an operational business such as waste or transport. (Preferred)

Skills:

  • Strong proficiency in Excel, Power BI, Power Query, data visualisation techniques and database management.
  • Experience as Business Analyst with focus on providing insights that drive business performance.
  • Analytically focused and excellent attention to detail.
  • Strong communication skills - both written and verbal.
  • Ability to build relationships across multiple departments.
  • Action orientated, with strong time management and organisational skills.
  • Emotional intelligence and a strong collaborator mindset.
  • Understanding of Wastedge administration and reporting. (Preferred)

Why WSG?

All the WSG businesses stem from individuals with strong entrepreneurship and customer focus, and a belief that the people in the business are the most important part of their business. Even though these businesses have joined to become WSG, our culture still holds the intimacy of a family-business, the nimbleness of being entrepreneurial, and outcomes-focused offering the flexibility to achieve your goals in the way you like. With an incredible growth trajectory, our cultural focus is to maintain what we have while we professionalise for scalability.

  • We live our values, all day, every day.
  • Hybrid working – flexibility around when and where you work.
  • Wellbeing – flu shots and EAP.
  • Career development - development plans that incorporate in-house training, mentoring and on-the-job skill development and coaching.
  • Competitive salary package.

If you don't tick every box in this job description, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes – so if this resonates with you, then please apply.

Seniority level

Associate

Employment type

Full-time

Job function

Research, Analyst, and Information Technology

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