Administrative Support and Systems Administrator

3 weeks ago

Torquay, Queensland, Australia Surf Coast Shire Council Full time

Introduction:

  • Permanent Part Time
  • $83,352 - $94,248 pa/pro rata (plus 12% super and annual pay increases)
  • Flexible working arrangements available

Who We Are

Surf Coast Shire Council oversees the picturesque region of Surf Coast Shire in Victoria, Australia, striving to ensure the wellbeing and prosperity of its residents and businesses. This includes upholding local laws and regulations, managing essential infrastructure like roads and parks, and providing vital community services such as family and youth programs.

Council acknowledges the Wadawurrung People, and the Gulidjan and Gadubanud Peoples of the Eastern Maar Nation as the Traditional Owners of the lands we now call Surf Coast Shire.

Locals experience a sought-after quality of life - And when you work with Council, you are helping our community and environment to thrive. Our people play vital roles in creating an innovative, safe, respectful, and supportive workplace, living our values, and delivering exceptional services to our community.

We work together, we see opportunity, we do what we say, and we make a difference.

Description:

Your new career

Join our Ranger Services team in a role that keeps everything running smoothly behind the scenes. As our Administrative Support and Systems Administrator, you'll be the backbone of the Ranger Services team.

From supporting animal registrations to managing permits, preparing reports, and keeping our customer request system on track, you'll make sure everything flows smoothly so the team can focus on delivering great outcomes for our community.

It's a fast-paced, varied role where your organisation and service focus will make a real difference.

What You Will Bring To The Role

You're organised, adaptable and love making things happen. With a keen eye for detail and a natural flair for customer service, you'll keep on top of the admin and support the team to do their best work.

To thrive in this role you will have:
  • A friendly, professional approach to customer service.
  • Strong admin and tech skills — Microsoft Office and CRM systems are your go-tos.
  • Great time-management and problem-solving skills to juggle competing priorities.
  • A team-first attitude and the drive to suggest smarter, better ways of working.

Key selection criteria

Mandatory Qualifications, Experience And Requirements
  • Certificate in Office Administration or similar
  • Demonstrated experience in performance of high-quality administration
  • Several years' experience in an administrative or similar role, with 2-3 years of experience
  • Experience in a similar experience in Local Government environment
  • Previous customer service experience
  • A current Working With Children Check
  • You have the permanent right to live and work in Australia
  • Police Check results that are suitable for this position (will be arranged by Surf Coast Shire Council). A complete international criminal history check is required if the person has worked or lived overseas for any period of time OR a complete national criminal history check is required if the person has only ever worked in Australia.

What You'll Love Working With Us

Council embraces diversity and social inclusion and encourages applications from skilled people from all walks of life.

We recognise that our employees play a vital role in creating an innovative, safe, respectful and supportive workplace, living our values and delivering exceptional services to our thriving community. Our shire spans the Traditional Lands of the Wadawurrung People and the Gulidjan and Gadabanud Peoples of the Eastern Maar Nation. Council is committed to providing a workplace culture of equity, inclusion and diversity that eliminates all forms of discrimination, harassment and bullying.

There are numerous social activities throughout the year available as well as the benefits of:
  • Flexible working arrangements including working from home and flexi time options
  • Employee Assistance Program and award-winning staff wellbeing program
  • Career development and learning opportunities, we help our people grow
  • Purchase of additional annual leave
  • Free onsite parking
  • Leave loading.

For more information

More information on the role accountabilities and the key selection criteria can be found in the position description here.

If you believe you have the knowledge, skills and experience to fulfil this role and would like further information, please contact Paul Sarapuu, Acting Team Leader Ranger Services on

How To Apply

Applications are to be in Word or PDF format and should include a:
  • cover letter including your statement addressing the selection criteria
  • copy of your resume.

Please note that only applications with a statement addressing the selection criteria will be considered for this position.

Simply complete the application process by clicking the "Apply Now" button and we'll be in touch with you shortly regarding your application.

Applications close at 11.59pm Sunday 7 September 2025.

Surf Coast Shire Council is an equal opportunity and child safe employer.
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