Commercial Manager Contracts

Optus takes charge of its future by embracing new technology and innovation, embodying a challenger brand. Optus Wholesale & Satellite is seeking a Commercial Contracts Manager to join our team in Sydney.

As a Commercial Contracts Manager, you will be responsible for contract drafting and overseeing legal and commercial customer contract issues in relation to the Wholesale division.

You will manage, coordinate, and oversee the contractual aspects of the customer relationship. You will play an integral role in the division by providing key support to all members of the Optus Wholesale team in respect of drafting contracts and other legal documentation, risk management, and commercially sensitive matters affecting the business.

1. Contract governance, negotiation and drafting - Implementing and continually improving the Contract Governance Process which tracks contracts through end-to-end from contract draft request to post-signatory storage. Responsible for ensuring that all governance processes are followed before contracts are signed by relevant internal teams and Commercial Directors / leaders.
2. Legal support - Working closely with the Legal team, the Commercial Contracts Manager provides the first level of legal support to the Optus Wholesale team.
3. Credit and risk control and dispute management - Ensuring commercial contracts minimise Optus' exposure to operational, legal, financial and credit risks. Commercial Contracts Manager will prepare documentation relating to settlement of commercial disputes with customers.
4. Contract management - Negotiation and drafting of all customer contracts, including service notifications, variation agreements, promotion letters and termination agreements. Drafting and negotiating contracts to align with the applicable Sale Contracts Policy.
5. Regulatory engagement - Interface with Optus regulatory on key regulatory issues affecting Optus involving strategic, operational and technical issues.
6. Leadership – being a trusted advisor and partner to the Optus Wholesale team.

• Legal drafting experience and preferably a legal academic background.
• Extensive relevant work experience in contract drafting, negotiation, legal and compliance.
• Leadership – being a trusted advisor and partner to the Optus Wholesale team.
• Proven attention to detail, excellent communication and problem-solving skills.
• Ability to meet deadlines with minimal supervision or assistance.
• Strong commercial foundations and business acumen.
• Contract negotiation experience in a matrix environment.
• Understanding of telecommunications operations and/or a wholesale environment is desirable.

• 3 days in the office, 2 days remote – with flexible hours to suit
• Inclusive carer-neutral paid Parental Leave of up to 16 weeks.
• Competitive leave including 2 additional 'Connected Leave' days.
• Access to resources, webinars and support via the 'Parents at Work portal' for all Optus colleagues.
• Own your growth by accessing an extensive online and facilitator-led learning catalogue.
• Connect at work through our colleague-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, Yarn Network, Wellbeing Network, and Young Professionals.
• Vibrant campus life with facilities including restaurants, cafes, gym, GP, and post office.
• Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon.

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At Optus, we value diversity and embrace individual differences. We are committed to providing an inclusive application process for all job seekers, including those from diverse backgrounds, individuals with disabilities, and members of the LGBTQIA+ community. If you require adjustments or accessibility support during the recruitment process, please email or call When contacting us, please specify your preferred contact method, and we will respond within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, visit

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