Receptionist

3 weeks ago

Adelaide, South Australia Count Adelaide Full time

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Count Adelaide has been providing accounting, taxation, business advisory and financial advisory services to Small to Medium Sized Business, Family Businesses, Self-Managed Super Funds and Individuals for more than 30 years. As part of Australia's leading integrated accounting and wealth services network, we give our clients the confidence to look ahead.

Count Adelaide understands that each client is unique, which is why our team is Knowledgeable, Personable and Focused on providing advice and service that is not only of the highest quality, but also tailored to our clients' specific needs. We are fully integrated between each facet of our business, providing a holistic and comprehensive service. Our Directors and Principals are personally involved in all client engagements to ensure that we use our knowledge and experience to help clients maximise their potential and achieve sustained growth and financial success.

We are now seeking an experienced receptionist with exceptional client service and administration skills to join our team on a permanent full-time basis. You will take on the vital role of greeting and attending to client needs as well as assuming responsibility for a wide range of administration tasks.

Responsibilities:

  • Delivery of a courteous, friendly and efficient client service
  • Administrative tasks are completed accurately and in a timely manner
  • Professional and effective communication with internal teams, management, clients and other external bodies
  • Collaborate and contribute to a positive organisational and team culture

Reception:

  • Receive visitors in a courteous manner and attend to their needs
  • Handle incoming communications, including phone calls, emails and correspondence, and prioritise tasks accordingly
  • Schedule appointments and oversee calendars
  • Ensure that the reception area is well presented

Administrative Support:

  • Manage client documentation and client databases
  • Collect, scan and distribute mail and general correspondence
  • Assist with the preparation of reports, presentations, and other documents
  • Organise and maintain electronic and physical filing systems
  • Perform a wide variety of general administrative tasks to facilitate the smooth daily operation of the business

Personal Attributes:

  • Process-driven with strong attention to detail
  • Ability to work effectively and collaboratively as part of a team and autonomously
  • High level of integrity and regard for confidentiality
  • Flexible and able to take the initiative while adhering strictly to company administrative procedures
  • Possess a positive attitude and a pleasant demeanor
  • A passion for client service and excellent communication skills both verbally and written

Qualifications and Experience:

  • Experience using accounting software preferred (ATO Portal / Xero / MYOB)
  • Relevant qualification in office administration preferred
  • Minimum 2 years' administration experience within an accounting practice or similar preferred
How do your skills match this job?

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a receptionist?
  • Do you have customer service experience?
  • Do you have experience in administration?
  • Which of the following Microsoft Office products are you experienced with?
  • How much notice are you required to give your current employer?
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