Travel Team Leader

2 weeks ago

Brisbane, Queensland, Australia Helloworld Travel Mackay, Mt Pleasant and Townsville Full time

Add expected salary to your profile for insights.

Are you ready to take the next step in your travel career? Join us as a Travel Team Leader and inspire your team to help unlock the world for our customers—turning travel dreams into unforgettable journeys.

We are looking for a Travel Team Leader to guide, motivate, and support our passionate, successful team at New Farm Travel. In this pivotal role, you'll lead by example, ensuring exceptional service while driving performance and fostering a positive team culture.

Your Ticket to First-Class Employee Benefits:

  • Exclusive Staff Travel Discounts: Access industry perks and rewards, explore new destinations, and experience our amazing products firsthand.
  • Team Culture: Lead a group of positive, professional travel consultants who thrive on collaboration and shared success.
  • Professional Development: Benefit from ongoing leadership training, individual development plans, and clear pathways for career progression.
  • Brightness of Future: Unlock further leadership opportunities across a global network of brands and businesses—we promote from within
  • Social: Participate in our team social club, wellbeing activities, and Helloworld Reward & Recognition events throughout the year.
  • Giving Back: Champion our commitment to community by supporting employee and local charities through volunteering, donations, and fundraising.

Are You Ready to Lead Our Travel Professionals?

You're a passionate travel expert with a proven track record in the industry and a flair for inspiring others.

You thrive on achieving and exceeding team goals, and believe in recognising and rewarding hard work.

You're a people-focused leader who motivates, coaches, and develops team members to deliver outstanding customer experiences.

You have exceptional attention to detail and organisational skills, ensuring smooth operations and seamless travel arrangements.

You're confident managing multiple priorities—overseeing bookings, supporting clients, and resolving challenges as they arise.

Unlock the World for Our Customers—and Your Team

Lead an Energetic Team: Foster a vibrant, social, and high-performing environment, working a 5-day roster (including some Saturdays).

Drive Success: Coach, mentor, and develop your team to plan, book, and coordinate travel itineraries featuring iconic destinations and experiences.

Deliver Exceptional Service: Set the standard for outstanding customer service at reception, over the phone, and via email.

Don't miss your calling Apply now for one of the best adventures you'll have. Be a part of an award-winning team and business, and click on the link below to apply today

Salary: [Please include the expected salary here]

Number of applicants: [Number]

Skills match: [Skills]

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • Do you have customer service experience?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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