Sales Assistant

VDI Australia Group of companies have been the sole national distributor for Yutong buses since 2018, specialising in retailing Yutong buses, luxury coaches and their parts to a wide range of businesses and industries across Australia. At the forefront of the industry's transition to zero emission buses, we are incredibly proud of, and passionate about, the extensive range of vehicles we offer.

We are an Australian owned, and family operated company with branches now located in Brisbane, Melbourne, Sydney, Perth, and Cairns. Having experienced tremendous growth over the past few years, it is time for the right person to join us at this exciting phase of our organisation's growth and further enhance our operations across Western Australia.

We are seeking an experienced Sales Assistant, preferably with a background in the automotive industry, to proactively collaborate with internal and external stakeholders. The core purpose of this role is to support the coordination and delivery experience within the Bus sector by ensuring seamless operational processes and customer satisfaction. This includes managing vehicle stock allocation, coordinating new vehicle deliveries, liaising with aftersales and sales teams, and maintaining accurate documentation and system entries in Pentana. The role also involves overseeing repair order creation and reconciliation, tracking delivery progress, and producing regular sales and order reports. By working towards shared goals, sharing knowledge, and seeking learning opportunities, the Sales Assistant plays a vital role in maintaining customer confidence and supporting the team's success

This role reports to the General Manager WA and is based on site at Belmont WA.

Key Accountabilities are but not limited to –

• Vehicle Coordination: Manage vehicle stock allocation, delivery scheduling, and customer collection logistics in collaboration with the Stock Controller, workshop, and Account Managers.

• Repair Order Management: Create, reconcile, and integrate Repair Orders (ROs), ensuring accurate cost capture and contract flow between stakeholders.

• System Data Entry: Input new and used vehicles into Pentana, maintain estimated delivery dates, and ensure registration documentation is complete and accurate.

• Reporting: Prepare and distribute express sales reports, weekly order tracking, monthly sales reports, and logbook records.

• Stakeholder Communication: Keep Account Managers updated on order progress and forward leads as required.

• Demonstrator & Trial Program: Coordinate trial vehicle scheduling, maintain calendars, and provide trial data to customers upon completion.

• Hubspot Management: Cleanse data, run integrity checks, manage distribution lists for eDMs, and develop the database for customer segmentation analysis.

• System Integrity: Conduct regular checks in Pentana and Hubspot to ensure data accuracy and respond to any issues identified.

• Registration & Cost Maintenance: Maintain state-specific registration and options costs in Pentana to support accurate quoting and compliance.

• Team Support: Provide backup support to the Stock Controller and contribute to broader team initiatives and continuous improvement

We are DRIVEN by our Company Values: Dedication,Responsibility,Innovation,Value,Excellence andNurture

This is an excellent opportunity to work with a nurturing, respected, established business offering ongoing training and the chance to be part of a friendly, inclusive team that really cares for its people. If you are passionate about delivering exceptional service with honesty and integrity, we want to hear from you

VDI Australia is an equal opportunity company that encourages and supports diversity and inclusion in all our workplaces. Check us out on our website – www.vdiaustralia.com.au

On-site
• Permanent
• Full-time
• Relevant Experience related to the role