Housekeeping Team Leader

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Competitive Salary + Penalties | Discounts on RACV products and resorts

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Noosa Resort in the Sunshine State, close to pristine beaches, quaint villages, and breathtaking hinterland, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they're on holiday, visiting an attraction or treating loved ones to a special experience.

About the Opportunity

We're looking for a dedicated Housekeeping Team Leader to oversee the performance of our housekeeping team during their shift. This role is key to ensuring our standards of cleanliness, safety, productivity, and staff wellbeing are consistently met.

If you're passionate about leading teams and delivering exceptional guest experiences, this could be the perfect opportunity for you.

This could be just the right role for you?

The role focuses on ensuring that daily requirements are delivered to a high standard and that the appropriate level of service to guests is maintained. Key responsibilities include:

1. Supervising and coordinating Room Attendants to meet daily plans, business objectives, and guest expectations efficiently and effectively.
2. Providing hands-on leadership that fosters a safe, supportive, and motivating team environment.
3. Directing and assisting the housekeeping team in completing daily tasks to a high standard.
4. Onboarding and training team members in accordance with RACV policies and procedures.
5. Monitoring cleanliness and productivity daily, ensuring all rooms are ready by 2pm.

This is a permanent, full-time position working 38 hours per week. You'll be part of a supportive team that values quality service and teamwork.

What you'll need to be successful

• Availability across a 7-day rotating roster, and flexibility to work weekdays, weekends & public holidays, desirable
• Leadership experience in a hotel/resort environment, desirable
• Experience using MS Office Suite
• Exceptional verbal and written communication skills
• Ability to plan and prioritise tasks effectively
• Experience in staff training and development
• Ability to lead by example, encourage teamwork, and motivate a team
• Confident decision-making and conflict resolution skills
• Full working rights in Australia

We are Offering

• Competitive Salary + Penalties evenings, weekends & public holidays
• Discounts on RACV products & resorts
• Free parking onsite
• Monthly employee reward and recognition program
• Ongoing training and career development

The RACV difference

Be part of a team who cares. Back your ambition and find a new career with RACV.

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Additionally, applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Housekeeping and whether any reasonable adjustments may be required.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported, and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Submit your CV via the link below.

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