Senior Consultant Loyalty

4 days ago

Tasmania, Australia NAB Full time
Senior Consultant Loyalty – NAB

Join to apply for the Senior Consultant Loyalty role at NAB.

Get AI-powered advice on this job and more exclusive features.

Responsibilities
  • Support the delivery of a market leading loyalty proposition to drive growth in customers, deposits & Bank of Choice.
  • Deliver on the strategic roadmap and evolution of the Personal Everyday Banking loyalty offers and rewards program, NAB Goodies.
  • Support the planning, testing, design and execution of the loyalty proposition to reward and recognise priority customer segments, including managing and engaging Personal Bank key stakeholders to align and deliver on success.
  • Develop pricing, commercial modelling, customer value and differentiating features and rewards.
  • Ensure the proposition meets clear outcomes aligned with customer need, commercial sustainability and technical feasibility.
  • Lead engagement with partners and stakeholders across the enterprise to align on shared success.
We're looking for the best and brightest to deliver the best for our customers. You'll need
  • Demonstrated experience in a similar Senior Consultant Loyalty Program role with experience in driving ideas, innovation, customer strategy and execution.
  • Financial modelling experience with proven analytical and evidence-based decision making skills.
  • Demonstrated experience in Agile Ways of Working.
  • Experience engaging and influencing a wide array of senior stakeholders; strong business acumen and ability to stress test plans and strategies.
  • Strong business acumen and cross-functional collaboration to enhance decision making.
  • Preferred experience in Financial Services or P&L management.
Diversity and inclusion

A diverse and inclusive workplace works better for everyone. We know that our people make us who we are. We have built a culture of equity and respect—where everyone feels valued and appreciated for being their authentic selves. In partnership with our Employee Resource Groups (ERGs) we foster an inclusive environment where all NAB colleagues' backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

How to apply and accessibility

For details on the recruitment process and accessibility, please visit To discuss adjustment requirements, please contact the NAB Careers team via (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

Job details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Consulting, Information Technology, and Sales
  • Industries: Banking

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