Casual Customer Service Attendant

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• Hourly rates starting from $32 Mon-Fri and $39 on Sat
• Meals provided + paid lunch breaks
• Convenient locations close to public transport
  
  
  • Hourly rates starting from $32 Mon-Fri and $39 on Sat
  • Meals provided + paid lunch breaks
  • Convenient locations close to public transport
    
    
  CASUAL CUSTOMER SERVICE ATTENDANT
  
  We are on the search for passionate and energetic customer service professionals who thrive working in a fast-paced work environment. Here at Australian Turf Club, you will be rewarded with a unique, diverse, and exciting employment experience at our Royal Randwick and Rosehill Gardens venues during the 2025 Spring Carnival.
  
  This is a casual position with shifts available Monday to Sunday, supporting both carnival operations and various business and social events throughout the year.
  
  Additionally, there is particularly high demand for availability during our carnival season which runs from 20 September to 8 November.
  
  Key Dates, During Spring Carnival Include
  • Saturday 20th September – Royal Randwick
  • Saturday 27th September – Rosehill Gardens
  • Saturday 4th October – Royal Randwick
  • Saturday 11th October - Rosehill Gardens
  • Saturday 18th October – Royal Randwick
  • Saturday 25th October - Royal Randwick
  • Saturday 1st November - Rosehill Gardens
  • Tuesday 4th November – Royal Randwick
  • Saturday 8th November - Rosehill Gardens
    
    
  Key Responsibilities
  • Performing general customer services duties to meet business requirements
  • Responding to customer inquiries
  • Providing accurate information about products or services
  • Strong problem-solving skills with the ability to show initiative
  • Resolving complaints or problems quickly and professionally
    
    
  Perks
  • Above Award rates
  • A supportive, tight-knit, and collaborative team
  • Close and convenient location – easily accessible from public transport with some parking available onsite
    
    
  What we're looking for:
  • Demonstrated experience within the customer service and hospitality industry and/or a strong willingness to learn.
  • Strong communication and interpersonal skills
  • Ability to work in a high-volume, fast-paced environment
  • Impeccable grooming and presentation
  • Quick learners who prioritise the customer experience, communicate well and ensure team camaraderie
  • Availability to work across a varied range of shifts including weekdays, as well as Saturdays mentioned above
    
    
  About Australian Turf Club
  
  Australian Turf Club is home to a number of venues including Royal Randwick, Rosehill Gardens, Canterbury Park, Warwick Farm and Rosehill Bowling Club.
  
  Hosting over 110 racedays and an extensive number of Corporate and Social events each year, it is a uniquely exciting working experience. At the heart of our success is our People. At Australian Turf Club we are guided by our corporate values Collaborate, Care, Achieve and Innovate.
  
  Join Us
  
  Applications close: Friday 15th August 2025.
  
  We look forward to reviewing your application.
  
  

Australian Turf Club is an Equal Opportunity Employer committed to creating and maintaining a workplace where our team members feel safe, valued and respected, regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We encourage all suitable candidates to apply.

Type: Casual

Category: Hospitality / Tourism

Reference ID: JC000011

Date Posted: 30/07/2025Seniority level

• Seniority levelEntry level

Employment type

• Employment typeFull-time

Job function

• Job functionOther
• IndustriesEvents Services

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