Retail Sales Assistant

3 weeks ago

Gold Coast, Queensland, Australia Baby HQ Pty Ltd Full time

Be Part of Baby Bunting History – Join Our First Small Format Store at Robina

Ready to connect, support, and make a real impact? If you're passionate about delivering brilliant customer service, creating meaningful in-store experiences, and supporting parents and carers, this is your moment

Location: Robina, QLD

Employment Type: Permanant Part-time

Roster: Monday 11am -3pm | Wednesday 12am-3pm |Saturday 2pm-5pm

Our Robina store is strategically located within the Robina Town Centre, one of Queensland's largest and most vibrant shopping destinations. Situated opposite Woolworths and surrounded by over 400 retailers and this location offers high foot traffic.

About the Role

As a Retail Sales Assistant, you'll be responsible for delivering exceptional customer service, fostering a positive shopping experience, and supporting new and expectant parents on their journey. We're looking for someone who is passionate about helping others and thrives in a dynamic retail environment.

Here's what you'll be doing:

Customer Engagement – Connect with and understand the needs of new and expectant parents, providing personalised assistance and product recommendations.

Product Demonstration – Guide customers through product features and benefits, ensuring they make informed choices.

Stock Management – Maintain accurate stock levels and ensure the store is well-presented and organised.

Flexible Scheduling – Work a rotating roster of flexible shifts across weekdays, evenings, and weekends.

About You

You're a proactive and approachable individual who thrives in a fast-paced retail environment. You have a genuine passion for helping others and delivering exceptional customer service.

What you bring to the team:

Prior Customer Service Experience.

Ability to work in a fast-paced environment.

High Standards in customer service and store presentation.

Proficient in calming irate customers and resolving issues with empathy and professionalism.

Physical Requirements: Able to lift up to 15kgs between floor and shoulder, 10kgs above shoulder height. Ability to wear a headset to communicate with the team on the shop floor. Stand and walk for prolonged periods of time.

The Perks & Benefits

A supportive, friendly team culture that celebrates wins and supports your goals.

Competitive salary / hourly rate

Paid parental leave to support you and your family.

Training pathways to support your growth and career development.

Employee Assistance Program for your wellbeing.

Generous team discounts.

Please Note:


• Every employer in Australia has the obligation to ensure that employees have the relevant working rights. All successful applicants will need to undergo a Right to Work check.


• Due to the intimate and personal nature of our work, successful applicants will also need to undergo a National Police Criminal History Check.

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