Employment Consultant
2 weeks ago
Recruitment Manager at Edmen Community Staffing Solutions
About the role
Our client is seeking a motivated and energetic Employment Coach who is committed to delivering individualized and person-centered employment support services for their Workforce Australia participants. The diverse team comes from a range of backgrounds, and they are looking for people who have the life experience to look beyond the resume and connect with employers to build sustainable outcomes for their participants.
Key accountabilities include:
- Build and foster strong relationships with Employers, Community Groups, Health Care Professionals and Advocacy Groups to ensure that participants receive high-quality holistic support.
- Negotiate and develop individually tailored employment pathway plans with participants that maximize their independence, employment, social, and life skills.
- Engage, prepare, and address jobseeker vocational barriers to employment by negotiating education, training, and work experience activities in order to meet the skill shortages and local labour market opportunities.
- Support the brokerage of job placements and post-employment support to enable participants to achieve sustainable long-term employment.
Skills and experience / essential criteria
- Experience in employment support services or related mental health/community sector is highly regarded but not essential.
- Knowledge of local community agencies and the ability to identify and coordinate a range of appropriate services for participants.
- Strong communication and interpersonal skills with demonstrated exposure to challenging conversations with participants, stakeholders, and employers.
- Ability to demonstrate self-reflection, resilience, and accountability within a dynamic case management role.
- Excellent prioritization and time management ability with a strong resilience capacity, and calmness when working in a dynamic target-driven environment.
Due to the nature of our customers' employment support needs, you may be required to work outside of normal business hours (on occasion) and will be required to hold a current driver's license. All successful candidates will be required to obtain a police clearance and hold relevant working with children/vulnerable people clearances.
As an organization, we celebrate our diversity and welcome all people regardless of ethnicity, faith, sexual orientation, and gender identity. Aboriginal and Torres Strait Islander people and people from diverse cultural backgrounds are encouraged to apply.
About the business
Join a growing Not for Profit (NFP) ranked eighth (Australia and New Zealand) in the Australian Financial Review (AFR) Most Innovative Companies – NFP, Government, and Education sectors. Our client is at an exciting time in its evolution as a leading NFP community service provider in Australia. Their Employee Satisfaction (ESAT) is at 84.1%, while Client Satisfaction (CSAT) is currently at 92.8% across service streams. They continue to grow their multi-disciplined services within Australia, having expanded from 2 to 35 sites across SE/SW QLD, Northern and Southern NSW. They offer a clinically informed central triage and continuity of care with reduced referral pathways that holistically meet therapeutic needs of our staff, clients, and families, keeping them Safe, Well, Strong and Connected.
- Competitive salary package including base salary, superannuation and not-for-profit salary packaging for up to $15,900 tax-free;
- Professional, community-focused and person-centered team culture;
- Annual Training, Learning and Development Plan;
- Rostered Days Off (RDOs) Employee Assistance Program (EAP);
- Paid Annual Family Days at Easter and Christmas; and
- Ongoing focus on learning and development through our Quarterly Community Support Framework (CSF) 360-degree appraisals.
Seniority level: Not Applicable
Employment type: Full-time
Job function: Customer Service
Industries: Community Services
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