Housekeeping Supervisor
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Housekeeping Supervisor (Full or Part Time) - Halcyon House, Cabarita Beach
Halcyon House is a boutique beachfront hotel on the Tweed Coast, home to Paper Daisy restaurant and recently awarded a Michelin Key. Just 30 minutes from Coolangatta and the Gold Coast, our rooms are known for feeling personal, relaxed and beautifully cared for. We’re looking for a hands-on Housekeeping Supervisor to lead the team that makes that happen.
About the role
Reporting to the Housekeeping Manager, you’ll run the team day to day and work closely with Front Office so every guest arrives to a flawless room.
What you’ll do
Lead, roster and train the housekeeping team, planning daily allocations around occupancy
Work alongside the team on the floor, inspecting rooms and public areas against our presentation standards
Coach, give feedback and onboard new starters
Coordinate with Front Office on arrivals, departures, VIPs and special requests
Manage linen, amenities and cleaning stock, including ordering and cost control
Report maintenance issues and follow them through to completion
Keep WHS and chemical safety practices current
Resolve guest feedback about rooms quickly and warmly
About you
Experience in luxury or boutique hotels, ideally including a supervisory role
A sharp eye for detail and real pride in presentation
A calm, organised leader who brings people with them
Clear communication and a natural service mindset
Available for a rotating roster including weekends and public holidays
Full working rights in Australia and your own transport
What we offer
A role at a Michelin Key hotel and one of Australia’s most loved boutique properties
Discounts at Paper Daisy and on accommodation
Staff meals on shift and uniform provided
Training and a clear path to grow your career
A close-knit team a few steps from the beach
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