Clinic Manager

3 weeks ago

Gold Coast, Queensland, Australia Hyde Johannesburg Rosebank Full time
Overview

Join to apply for the Clinic Manager role at Hyde Johannesburg Rosebank.


4 weeks ago Be among the first 25 applicants


Company Description

Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a "must" destination for locals or travellers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful framework so that guests and locals alike can immerse themselves in the culture of each city it inhabits. Mondrian Gold Coast is an immersive precinct that reflects the culture of one of Australia's most iconic coastal destinations.


Join our cultural precinct of imaginative spaces that reflect sun, sand and surf enveloped around dynamic dining, entertainment, a cutting-edge spa with a world-class edge. We're seeking creatives, innovators and disruptors who challenge the status quo and ready to be agents of change as we usher in one of the most exciting, progressive and forward-thinking brands set to make Burleigh its home.


Job Description

At CIEL Spa we fuse scientific innovation with restorative traditional therapies. Choose from a curated suite of personalised therapies designed to enhance vitality, accelerate recovery and support deep regenerative cellular function. A luxurious coastal bio wellness sanctuary dedicated to improving performance of physiological and mental health through powerful results-based therapies curated with a collection of traditional remedies, cosmetic enhancements, touchless therapy and reconnection rituals to harmonise the body's energy, enhance vitality, improve quality of rest and longevity.


Responsibilities
  • Lead and oversee the spa team to deliver outstanding and personalised guest services, ensuring all guests receive a warm and courteous welcome.
  • Anticipate guest needs and preferences, providing recommendations and arranging personalised services, such as treatment bookings, gym enquiries, product enquiries, hotel and package services to enhance the guest experience.
  • Maintain a comprehensive knowledge of spa and wellness within the local facilities, wellness events, and services, acting as a spa and cultural connoisseur for Mondrian guests.
  • Provide services such as massage, facial and body treatments to guests including exclusive VIP guests.
  • Maintaining Hair and Beauty award regulations for spa operations
  • Manage the day-to-day operations of the spa desk, ensuring all tasks and guest requests are handled promptly and efficiently.

Qualifications
  • Diploma of Beauty Therapy or similar
  • Current – First Aid Certificate
  • Ability to coach, mentor, develop and inspire teams
  • Confident and articulate communication, negotiation, relationship and networking skills
  • Business acumen with the ability to make sound decisions and understand commercial implications
  • Strategic thinking and mid- to long-term planning
  • Strong personal integrity
  • Entrepreneurial spirit with drive, ambition and high energy
  • Good interpersonal skills with ability to communicate with all levels of team members
  • Flexible and adaptable to change
  • Be a role model in Ennismore values and culture

Seniority
  • Mid-Senior level

Employment type
  • Full-time

Job Function
  • Health Care Provider

Industries
  • Hospitality
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