Customer Service Team Member
6 days ago
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Customer Service Team Member
Posted: 19/08/2025
Closing Date: 21/09/2025
Job Type: Permanent - Full Time
Location: Canning Vale Branch
Job Category: Customer Services
Job Description
About the role
We are on the lookout for a Customer Service superstar to join our friendly team
Hydraulink is not your average company…..and this is not your routine customer service job You will get the opportunity to learn all about our business and get a great grounding in hydraulics.
You also get the chance to start a learning pathway that can provide you with great training and loads of opportunities to progress your career - think Mobile Service Technician or Area Sales Manager. Don't limit your career options - because we don't
Your job will be to help the team ensure the best possible flow of product from Inwards Goods to Dispatch. Our goal is to make sure the right product is in the right place at the right time, every time.
Why join Hydraulink? Check out what our team have to say about us
- Hydraulink values employees, we are not just a number
- Great culture (family) - supportive colleagues and working environment
- National brand - better than single independents
- Good career progression, Hydraulink promotes from within
- Career progression opportunities – don't limit your career (because we don't)
- Full training
- A fun, supportive team of people to help you succeed
- Answer incoming calls promptly and respond to customer enquiries
- Provide customer with accurate information
- Process sales orders into Pronto
- Generate quotes as requested
- Manage customer expectations with lead times and delays or problems with their orders
About The Person
Previous customer service or purchasing experience would be very useful but more important is to be enthusiastic, have a can-do attitude and a great team player. If you have a great attitude and a desire to learn then we can train you
Ideally, We Are Looking For Someone With
- Excellent communication skills
- Knowledge of hydraulics or hoses and fittings is highly regarded (but not essential)
- High attention to detail
- Ability to work autonomously and as part of a effective team
- Ability to complete tasks accurately and efficiently
- Be able to work well under pressure and meet deadlines
- Experience with Pronto highly regarded
At Hydraulink we like to keep things moving, it's in our DNA. After all we are a leading multinational hose and fittings brand with a huge network in Australia, New Zealand and Asia Pacific.
Hydraulink is a stable company, proven by over 80 years of success. We are essential services and promote work/life balance.
We are constantly looking at what's next to drive the future for us, and to deliver for our customers. This is where you come in.
Applicants MUST HAVE Residency or valid working rights as well as a current driver's license. A pre-employment medical (including drug & alcohol screen) may form part of our recruitment process.
Check us out at www.hydraulink.com
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