Aged Care Case Manager

We began 24 years ago with a knock-out exhibition at the Art Gallery of NSW which raised over a million dollars. People from the remotest, most beautiful part of the desert, then used this money to develop their own organisation, with a culture of caring, compassion and determination.

At the time, the focus was to get family members home to Kintore on dialysis, for people to be looked after on country and to maintain the traditions of looking after country and passing on cultural heritage to future generations.

It took a little time…and a lot of hard work…but in 2004, Purple House started dialysis in Kintore, the first of its kind, and set a precedence for many others to follow.

Today we are proud to say we have helped many communities to get their people home and now operate Dialysis in 20 (and growing) remote communities across NT, SA and WA. We also run two mobile dialysis trucks, provide a range of support services including Aged Care, NDIS, Primary Health and Social Support, run a successful bush medicine social enterprise and always working on new innovations.

We have come a long way in two decades and are excited about the next chapter

About the Role

As a Case Manager, you will be responsible for monitoring client care and service provision, maintaining accurate client documentation, and writing comprehensive progress notes. You will work closely with carers and families to ensure the best possible outcomes for clients. This hands-on role requires flexibility and adaptability, as issues may arise at short notice, requiring you to be resourceful in translating standards into best practice and improvement opportunities.

Key responsibilities include:

Monitoring client care and service delivery, ensuring individual needs are met.

Maintaining accurate client documentation and writing detailed progress notes.

Liaising with families, carers, and external stakeholders to ensure high-quality care.

Addressing issues that arise and adapting care plans accordingly.

Ensuring compliance with relevant standards and regulations.

About You – Essential Criteria

To be successful in this role, you will have:

A minimum Certificate III in Aged Care or a similar qualification (Community Services, Disability Work)

Experience in mentoring and training staff

A general knowledge of community aged care services and key standards for service delivery and case management

Cultural sensitivity with the ability to empathise with clients and advocate on their behalf

Strong administrative skills, including report writing and computer literacy

Excellent communication, conflict management, negotiation, and problem-solving skills

Proven organisational skills and the ability to manage multiple tasks

A willingness to work in a cross-cultural environment and under the direction of Indigenous leadership

Ability to work collaboratively in a multi-disciplinary team.

A commitment to Quality Improvement and knowledge of current Work Health Safety Legislation

What we offer

Attractive salary with 11.5% super + generous salary packaging options

6 weeks annual leave plus 17.5% leave loading

Other generous leave entitlements

We offer relocation assistant to support your move to this beautiful part of Australia

How to apply

If you think you're a great fit for this role, please tell us why by submitting a one-page cover letter andresume via SEEK.

We encourage you to explore our website, Facebook and Instagram to see how we roll.

For general enquiries about the position, or a for a copy of the position description, please reach out to the People team at [emailprotected]

No Agencies Please

Applications close on 28 August 2025

You are encouraged to apply as soon as possible as applications will be reviewed on submission and as such the closing date is subject to change without notice.

We actively encourage and invite applications from Aboriginal and Torres Strait Islander people for all our positions.

Salary match Number of applicants Skills match

Your application will include the following questions:Which of the following statements best describes your right to work in Australia? Do you have a current Australian driver's licence? How many years' experience do you have as an Aged Care Case Manager? Have you completed a qualification in aged care? Do you have a current Police Check (National Police Certificate) for employment?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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