Senior Account Executive, Federal Public Sector

1 week ago

Sydney, New South Wales, Australia Axon Full time

Your Impact
Axon Account Executives are responsible for selling Axon products and services to large and complex Law Enforcement and Public Safety agencies. This is a quota carrying, external field position. Ability to articulate complex solutions, build and maintain senior level relationships, navigate across customer agencies/units, and lead the Axon team to success is required. The position provides technical and administrative product information, demonstrations, and/or product training. You will take charge of a significant proportion of customers in Australia and engage in significant complex sales opportunities, often of 7- and 8-digit value. Your success will be built on exceptional relationship building at both operational and board-equivalent levels both externally and internally.

At Axon, our goal is to make each individual feel valued for his or her contributions to the company's mission to protect life. We are looking for intelligent people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day. Life at Axon is fast paced, challenging and meaningful. Here, you'll take ownership and drive real change. You will constantly grow as you work hard for a mission that matters at a company where you matter.

What You'll Do

  1. Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve Axon's strategic objectives.
  2. Develop and maintain client relationships to ultimately drive revenue growth.
  3. Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions.
  4. Cultivate customer relationships and ensure effective service delivery to accounts.
  5. Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts.
  6. Support execution of strategy at the account level.
  7. Work with and bring in experts/specialists where required.
  8. Oversee all account activities.
  9. Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing.
  10. Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities.
  11. May provide customer product training as necessary.
  12. Accountable for individual expense budget management.
  13. Own account relationship and drive overall customer satisfaction for assigned accounts.

What You Bring

  1. Able to travel up to 70%.
  2. An extensive demonstrable track record in Software Sales (SaaS/Cloud).
  3. Relationship/consultative selling experience.
  4. Able to clearly and directly articulate complex solution offerings.
  5. Data management experience using Salesforce or similar CRM.
  6. Virtualization and Cloud understanding.
  7. Team Player - collaborate with various team members regularly.
  8. Ready to own & drive the territory.
  9. Startup experience & some vertical experience a plus.
  10. Law Enforcement/Public Safety experience a plus.
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