Customer Engineer, Public Sector

5 days ago


Melbourne, Victoria, Australia Google Full time
Google Customer Engineer, Public Sector in Melbourne, Australia

At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google's technology, platforms and people. We welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.

Minimum Qualifications:

  1. Bachelor's degree or equivalent practical experience.
  2. 6 years of experience with cloud native architecture in a customer-facing role.
  3. Experience working as a technical engineer in a cloud computing environment.
  4. Experience working as a member of a Professional Services/Systems Engineering team or in a customer-facing role.

Preferred Qualifications:

  1. Experience with data centers consolidation, relocation, migration, or virtualization projects.
  2. Experience in architecting and developing software or infrastructure for scalable, distributed systems.
  3. Experience in configuration management (e.g., Puppet, Chef, CFEngine, Salt), and functional operations of server, storage, and network functions.
  4. Experience with networking concepts (e.g., Routing, VPNs, load balancers, and firewalls).
  5. Experience with private, hybrid, or public cloud technology, migrating Linux, including virtualization (e.g., VMware).

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability, and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions, and government agencies — see the benefits of our technology come to life.

In this role, you will work with the business team to introduce Google Cloud to our customers. You will help prospective, existing customers, and partners in understanding the potential of Google Cloud, develop creative cloud solutions and architectures to solve business issues, and address any potential technical roadblocks. You will help assess workloads for migration, plan the necessary steps, and help coordinate migration processes.

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Key Responsibilities:

  1. Work with the team to identify and qualify business opportunities, understand customer technical objections, and develop strategies to resolve technical blockers.
  2. Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
  3. Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a complete solution on Google Cloud.
  4. Lead prospecting and acquisition of new logos, creating and building customer relationships from scratch, and establishing yourself as a trusted advisor on their technology and business decisions.
  5. Share in-depth Google Cloud expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering with product management to prioritize solutions impacting customer adoption to Google Cloud.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also EEO and OFCCP EEO Post. If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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