Customer Service
1 week ago
Join Our Growing Team Casual, hourly rate $33.60 (plus 25% casual loading). The Shire of Gingin is seeking a professional and customer-focused individual to join our team at the Lancelin Office. As the first point of contact, you will assist with community enquiries, process payments, and provide library services, ensuring a positive and efficient experience for all customers. Working closely with the Corporate Services team, this role also supports a range of administrative functions under the direction of the Manager Corporate Services and Coordinator Customer Service.
Responsibilities- Be the first point of contact for customers at the Lancelin Office; assist with community enquiries
- Process payments and provide library services
- Support a range of administrative functions under the direction of the Manager Corporate Services and Coordinator Customer Service
- Collaborate with the Corporate Services team to contribute to efficient office operations
- Hourly rate $33.60 (plus 25% casual loading)
- Supportive team environment and professional development
- Attractive working location at our Lancelin Administration Office and free parking
Applications close 4.00pm, Wednesday 24 September 2025. Written applications may be emailed to mail@gingin.wa.gov.au or submitted via the "Apply for this role" button. Applicants may view the Position Description HERE.
Documents to Include- Covering letter outlining your interest in the position
- Current CV / Resumé (please ensure referees are current)
- Response to the Selection Criteria — see page 2 of the Position Description and in a separate document outline your ability to meet each of the requirements of the role (maximum of 3 pages)
- Police clearance and medical check will be required later in the process
- Australian citizenship, permanent residency, or legal working rights is an essential requirement for applicants to be considered for permanent positions
- Late or incomplete applications will not be considered
- Canvassing of Elected Members during the recruitment process will disqualify your application
- The Shire of Gingin is committed to diversity and inclusion within all organisational practices and is an equal opportunity employer; the Shire encourages Aboriginal and Torres Strait Islander peoples, people of culturally and linguistically diverse backgrounds, people with a disability, people of all ages, sexualities, and genders to apply
- All employees and prospective employees are required to declare any secondary employment to ensure any conflict of interests may be appropriately managed
Enquiries: Genesia Koorasingh, Human Resources Manager – (08) 9575 5100; Rachael Wright, Executive Manager Corporate Services – (08) 9575 5171; Karina Leonhardt, Manager Corporate Services – (08) 9575 514
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