Senior Home Lending Specialist
3 weeks ago
Senior Home Lending Specialist - Eastland Branch
- You are experienced in Home Lending with a passion for Business Development & Customer Service
- We are experts in supporting customers in one of the most important financial decisions they will make
- Enjoy our industry leading home loan platforms & extensive staff benefits
- You are experienced in Home Lending with a passion for Business Development & Customer Service
- We are experts in supporting customers in one of the most important financial decisions they will make
- Enjoy our industry leading home loan platforms & extensive staff benefits
- We are experts in supporting customers in one of the most important financial decisions they will make
- You are experienced in Home Lending with a passion for Business Development & Customer Service
Our Senior Home Lending Specialists are renowned experts in lending and thrive on creating long-lasting relationships. They know how to ask the right questions to deliver appropriate lending solutions and build trust, confidence, and advocacy in every interaction. Using industry-leading technology, our team provide customers with a seamless banking experience anywhere, anytime.
Whether a customer is buying their first or second home, investing in a property, refinancing, building, or renovating; you will be there to deliver the right solutions at the right time and trusted to make the experience great for them.
More specifically you will:
- Provide support and advice to customers to help them achieve their home buying dreams
- Complete discovery and appointments with prospective home buyers to determine suitable lending solutions, and submitting applications
- Develop your business by building and maintaining internal and external referral sources, and seeking external referrals from existing customers
- Adhere to the Bank's processes, procedures, and Code of Conduct, including accurately reviewing customers' financial positions, completing security checks, and ensuring applications comply with our obligations
- Attend regular coaching sessions to develop your lending knowledge and skills, and coaching your branch colleagues on best practice
- Adhere to the Bank's processes, procedures, and Code of Conduct, including accurately reviewing customers' financial positions, completing security checks, and ensuring applications comply with our obligations
- Develop your business by building and maintaining internal and external referral sources, and seeking external referrals from existing customers
- Complete discovery and appointments with prospective home buyers to determine suitable lending solutions, and submitting applications
- A well-developed knowledge of home lending products and the current responsible lending legislation
- A proven strong presence in the local community, be building a credible personal brand with your customer base and a strong and active referral partner network.
- A proven track record of delivering exceptional customer service and establishing and maintaining rewarding relationships
- Minimum 3 years' experience in a lending environment
- A strong ability to identify and anticipate customers' financial needs
- The ability to see the big picture for customers and provide them with holistic solutions.
If this role matches your experience and career goals, apply today
Aboriginal &/or Torres Strait Islander people encouraged to apply
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Advertising End Date: 05/06/2025
- A strong ability to identify and anticipate customers' financial needs
- Minimum 3 years' experience in a lending environment
- A proven track record of delivering exceptional customer service and establishing and maintaining rewarding relationships
- A proven strong presence in the local community, be building a credible personal brand with your customer base and a strong and active referral partner network.
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