BEAMS Aspire Employment Coach

2 weeks ago


Melbourne, Victoria, Australia Kaizen Lab Inc. Full time
Overview

Join Beacon Community Services as an Aspire Coach, a key team member of a new pilot project that will provide employment services to participants facing complex barriers. BEAMS (Beacon's Empathetic and Aspirational Method of Service) is an exciting opportunity to bring your group facilitation skills and a compassionate trauma-informed approach to deliver low-barrier access to services for participants with health and wellness support, skill-building, pre-employment training, and volunteer and work placement activities. Apply to join our team today


Benefits
  • Making a difference in people\'s lives every day
  • Comprehensive extended Health and Dental
  • Generous paid leave

Days/Hours of Work

Monday, Tuesday, Thursday 9:00 am to 4:30 pm, Wednesday 10:00 am to 2:00 pm (25 hours per week)


Closing Date

Applications will be accepted until positions are filled


Position Summary

Reporting to the BEAMS Manager, the Aspire Coach joins a multi-faceted team who are making a difference in people's lives every day. All Aspire Coaches will provide a welcoming, calm environment in the drop-in centre to participants with complex barriers such as mental health, substance use, homelessness or precarious housing. The objective of the BEAMS project is to assist and support all eligible BEAMS Participants along the continuum to employment, beginning with outreach, access to flexible, trauma-informed and culturally safe individualized services and/or supports, facilitating programming and training and providing participants with exit strategies.


Key Responsibilities

Participant Support

  • Create, implement, and update individualized Aspire Plans with participants
  • Provide employment coaching, referrals, and access to training, financial supports, and other services
  • Guide participants through volunteer and work experiences
  • Monitor mental health and substance use to determine when additional support is needed
  • Maintain regular communication and documentation for each participant

Program Facilitation

  • Lead group employment activities both on-site and in the community (e.g., parks, farms, warehouses)
  • Deliver or support job readiness and life skills workshops
  • Offer constructive feedback to support participant growth and goal achievement

Collaboration & Outreach

  • Liaise with service providers, employers, and community agencies
  • Refer participants to external supports as needed (e.g., housing, addiction, legal, food services)
  • Support the overall function of the drop-in centre, ensuring a welcoming and safe environment

Administrative Tasks

  • Maintain accurate participant files (hard copy and electronic)
  • Coordinate placements and assist with transportation to activities
  • Contribute to team meetings, vacation relief coverage, and other team-based support

Education and Experience
  • An undergraduate degree in a related field (Career Development Practitioner Certificate, Social Services Diploma) in the community, social services, or employment/career development field.
  • Minimum 2 years' experience working with marginalized groups of individuals in a direct support role, in particular, people who are experiencing mental health issues, housing insecurity and/or substance use issues.
  • 2-5 years' experience working with Participants facing multiple barriers to employment
  • An equivalent combination of education and experience may be considered
  • Experience with group facilitation and workshop delivery
  • Extensive knowledge of local organizations, resources and labour market trends
  • Demonstrated experience related to mental health needs and addictions
  • Food Safe certificate
  • Naloxone training
  • Valid Class 5 driver's license

Skills and Abilities
  • An ability to respect all Participants and treat them with dignity
  • Excellent communication skills, both written and verbal
  • Excellent interpersonal skills with the ability to build and maintain strong relationships
  • Ability to problem-solve, work independently, as well as part of a team
  • Ability to use sound judgment while working under demanding conditions and circumstances
  • Ability to maintain good boundaries and adhere to best practices when working with marginalized populations
  • Skilled in the use of MS 365 (Teams, Excel, Word, Outlook, etc.)

Additional Information

Beacon Community Services serves vulnerable populations, including seniors, people with disabilities and children. Protecting these people and our teams on whom they rely is critical to us. Accordingly

  • All successful applicants must consent to a Solicitor General's Criminal Record Check.
  • All successful applicants are required to disclose their COVID-19 vaccination status upon hire. Vaccination is a requirement in some of our facilities. Depending on future public health developments, Beacon may implement a vaccination requirement as a condition of ongoing employment for all our workplaces.

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