Senior Regulatory Compliance Officer

3 weeks ago

Brisbane, Queensland, Australia Queensland Government Full time

Your role within Policy, Performance and First Nations will support the department to improve performance and achieve better outcomes for the State through the setting up and delivery of the department's and Government's long-term strategic reform agenda and objectives.

You will be part of Regulatory Services, responsible for administering legislation impacting providers of community housing, residential services, manufactured homes, and retirement villages.

You will undertake assessment and analysis of organisational and business-specific policies, procedures, forms, registers, and other evidence documents related to the registration, accreditation, and compliance of organisations and offences under the associated Acts (Residential Services (Accreditation) Act 2002, Manufactured Homes (Residential Parks) Act 2003, Retirement Villages Act 1999).

What You Will Be Doing
  1. Lead and support Regulatory Compliance Officers and staff in conducting registration, accreditation, compliance, review assessments, complaints investigations, and enforcement actions.
  2. Exercise professional judgement and sound decision-making to analyse and assess organisational and business-specific data, policies, procedures, forms, registers, and other evidence documents related to registration, accreditation, and compliance of entities and offences under relevant Acts, providing evidence-based and timely advice, options, and recommendations.
  3. Build, maintain, and support collaborative relationships with stakeholders including service providers, resident bodies, and government agencies to ensure understanding of sector issues and achieve effective regulatory outcomes.
  4. Provide advice on current and emerging risks and issues affecting regulated industries and consumers; contribute to developing innovative and practical responses to improve regulatory outcomes and reduce burdens.
  5. Contribute to the development, implementation, and review of industry-wide engagement and compliance strategies and plans.
  6. Prepare and present high-quality documentation reflecting sound assessment and evidence-based findings, offering timely advice, options, and recommendations.
  7. Coordinate and manage resources, workflows, and activities to meet priorities within agreed timelines and quality standards.
  8. Support a positive team culture emphasizing collaboration, communication, and cultural capability, including for Aboriginal and Torres Strait Islander peoples; work flexibly in a fast-paced, diverse environment; adopt agile methodologies and a build-measure-learn approach to continuous improvement and change.

Applications remain current for 12 months.

Job Ad Reference: QLD/653252/25

CLOSING Date: Thursday, 21 August 2025

Occupational group: Building Services

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