Sales Team Member

4 weeks ago

City Of Swan, Australia JB Hi-Fi Full time
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Company Description

At The Good Guys, we're here to help families live better for less. Since 1952, we've been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics.

Company Description

At The Good Guys, we're here to help families live better for less. Since 1952, we've been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics.

We offer the best value, world-class brands and exceptional customer service across our 100+ store network, online, and in our commercial division, The Good Guys Commercial.

Great careers start at The Good Guys – begin your journey with us today.

Why join The Good Guys?

  • Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
  • Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
  • Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
  • Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.
  • We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
  • Our Employee Assistance Program (EAP) provides counselling and wide array of other wellbeing resources for our team members and their families.
  • Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
  • Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

Job Description

We are seeking an enthusiastic and customer-focused Sales Team Member to join our dynamic organisation in Malaga, Australia. In this collaborative role, you will contribute to our company's profitable growth by delivering exceptional customer service and achieving sales targets.
  • Provide outstanding customer service, ensuring a positive and memorable experience for every customer
  • Meet and exceed sales targets by understanding customer needs and recommending suitable products or services
  • Work collaboratively with the sales team to achieve shared goals and support each other's success
  • Maintain a visually appealing and organised sales environment, ensuring merchandise is presented to the highest standards
  • Process and fulfil web orders efficiently, including picking, packing, and arranging timely delivery
  • Actively seek opportunities to enhance your product knowledge and sales skills through continuous learning and development

Qualifications
  • Proven customer service and sales experience, with a track record of meeting or exceeding targets (desirable)
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers
  • Strong problem-solving skills and the ability to think critically to address customer concerns
  • Attention to detail and organisational skills to maintain a professional sales environment
  • Proficiency in using relevant computer systems and software for order processing and inventory management
  • Flexibility to adapt to changing priorities and work effectively in a dynamic sales environment
  • Teamwork and collaboration skills to contribute to a positive and supportive sales culture
  • Knowledge of the local market and customer preferences in Malaga, Australia (desirable)

Additional Information

If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.

The Good Guys is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don't meet 100% of the criteria) – please don't hesitate to applySeniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • IndustriesRetail

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