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Retail Sales Assistant

4 weeks ago

Sunshine Coast Regional District, Australia DecoRug Full time

About Us

At DecoRug, we take pride in transforming homes with high-quality rugs, carpets, flooring, and homewares. As a leading name in the industry, we provide exceptional products and unparalleled customer service. We are looking for a motivated and enthusiastic Sales Assistant to join our dynamic team and contribute to our continued success.

About The Role

We are seeking a dedicated Sales Assistant with a passion for interior design and a keen eye for detail to specialise in our range of rugs, carpet, shutters and flooring. This full-time position offers you the opportunity to work in an environment where your expertise will help customers turn their homes and spaces into something special.

Key Responsibilities

  1. Customer Service: Provide personalised assistance to customers by understanding their needs and recommending suitable products from our extensive range of rugs, carpets, flooring, and homewares.
  2. Product Knowledge: Develop a deep understanding of our product offerings to answer customer inquiries, provide expert advice, and highlight the features and benefits of each item.
  3. Sales: Achieve sales targets by actively engaging with customers, upselling complementary products, and following up on leads.
  4. Visual Merchandising: Ensure that the showroom is well-organised and visually appealing, with displays that showcase our products effectively.
  5. Customer Follow-Up: Handle customer inquiries, process orders, and follow up to ensure satisfaction and encourage repeat business.

Qualifications:

  1. Previous experience in a retail sales role, preferably with a focus on homewares, rugs, carpets, or flooring.
  2. Strong communication and interpersonal skills with a friendly and approachable demeanour.
  3. Passion for interior design and home decor, with a good eye for detail.
  4. Ability to work effectively both independently and as part of a team.
  5. Proficiency in basic computer skills and sales software.
  6. A proactive attitude and willingness to learn about new products and industry trends.

What We Offer:

  1. Competitive salary and performance-based incentives.
  2. Comprehensive training and development opportunities.
  3. A supportive and friendly work environment.
  4. Employee discounts on our range of products.
  5. Opportunities for career growth within the company.

How to Apply:

If you are a motivated individual with a passion for home design and a talent for sales, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you would be a great fit for our team.

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